bay one - omnichannel consulting

Bay One - Omnichannel Consuting provides consulting services and advisory to support B2C companies. Our goal is to make customer journey seamless across channels and drive a customer-centric culture within organizations. While many companies think they are omnichannel if customer experiences from one touchpoint to the other is not too complex, we believe that it goes far beyond the touchpoints. An omnichannel strategy is a total change of organization within the company that starts from the customer and can have a positive impact on all team members across the organization within a company. We are here to help companies that share our vision.