There are 3 types of credits - Email, Prospect and Scrape credit. Simply speaking, an Email credit is consumed every time FinalScout helps you find a valid email address, a prospect is consumed every time you do a search in Prospect, and a scrape is consumed every time you scrape a basic Linkedin profile (without email address).

When you upgrade or downgrade, your previous plan's unused credits will be transferred to Rollover state and are available for use just as usual - they won't expire. At the same time, you will be charged for the amount of the new plan immediately.

You can check the detailed usage report by clicking the down arrow at top right corner > Usage, or visit this page: https://finalscout.com/app/account/credits/usage.

You can downgrade or upgrade by clicking the down arrow at top right corner > Billing, or visit this page: https://finalscout.com/app/account/billing.

You just need to install our Chrome extension, run a people search in Linkedin, and click the Export Emails button. The Linkedin profiles along with their email addresses will be saved to Contacts in FinalScout.

It depends on various factors including location, language, industry, etc. For profiles in English speaking countries, it's normally 50~70%. Email credits will be consumed only if a valid email address is returned.

Yes! Your unused credits will rollover to the next period and they won't expire.

Yes. You can top up credits here: https://finalscout.com/credits.

We verify every email address returned to you and we guarantee a delivery rate of 98%.

Yes. We follow GDPR & CCPA regulations in handling business data. In contacts, you can also easily manage email preference for each contact.