Botcopy

Botcopy is the web messenger of choice to bring Google Cloud's Contact Center AI to websites and mobile apps. Our sophisticated SaaS serves enterprise and public sector organizations with high-traffic websites and large contact center volumes. We empower our customers to deploy a sophisticated website chatbot beyond just FAQs to authenticate users and automate operational tasks for maximum efficiency. With Botcopy, you can radically boost revenue and cut costs while providing better experiences for all. Botcopy is used in over 50 countries across all business categories and is enjoyed by over 20,000 brands. HIPAA and ADA compliant, meeting WCAG 2.1 AA standards, multilingual, supporting 60+ languages. Rich content and contextual awareness – an ideal front-end UI for LLMs and generative AI use cases. Need a human handoff with outstanding workforce management and feedback loops for AI training? Good news: Our Botcopy Live Chat beta is ready to use. Now also offering managed services for CCAI buildout and deployment. Get in touch and start your digital transformation today!