ChurnZero

ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our Customer Success software is uniquely designed to integrate with CRM systems and tightly into an application or service. Our best-in-class app tools, automation, dashboards and reporting help you drive strategic customer conversations, boost productivity and scale effectively. Your Customer Success team can understand and influence product usage, spot churn risks and expansion opportunities, and enhance the customer journey at every touchpoint. ChurnZero helps you jumpstart customers' success with best-in-class onboarding, drive adoption at scale with personalized, data-driven engagement, and surface renewal and expansion opportunities automatically. Beyond the software, we're trusted partners, consultants and coaches, dedicated to helping your CS team focus on the work that matters to grow your business. In 2022, ChurnZero was rated the Most Loved Customer Success Software by TrustRadius, based on verified user feedback, and named to G2's 2022 Best Software Awards with the highest rating for Customer Success software. We've earned the TrustRadius Top Rated award for the last four years running, and G2's Leader Award for 15 consecutive quarters since 2018. Meanwhile, our customers have reported results including: • 58% reduction in churn • 100% increase in customer lifetime value • 21% increase in net revenue retention • 70% increase in user adoption • 50% reduction in onboarding time • 45-point increase in NPS • 203% increase in customer training sessions Visit us at www.churnzero.com and discover the Customer Success platform and partner who'll help your business grow.