LOOP GmbH

LOOP is an omnichannel customer dialog platform that drives personalised, digital customer engagement across a brand's entire network of retail partners. LOOP transforms how brands & distribution partners connect, interact, and transact LOOP empowers partner networks to increase sales opportunities, seamlessly collaborate, and scale customer engagement. LOOP covers the entire customer messaging & direct-to-consumer product spectrum, whether with live-agents or BOTs, from WhatsApp to Google Messaging, automated CRM, appointment scheduling, and customer satisfaction benchmarking. LOOP transforms how brands and distribution partners connect, interact, and transact. Our solutions promote transparency, enhance local service excellence, and increases choice. We reduce costs and operational friction, making it faster and less expensive to find, manage, and close more sales. Our new messaging broadcast tools help to select and manage customer relationships with higher level of personalisation and actionable insight. LOOP provides the tools and technology to unify, standardise, and analyse large amounts of data points and inputs. Our brands can make better informed decisions and become more efficient by eliminating manual processes and by working on a secure, 100% GDPR-compliant partner & customer engagement platform.