Self Help Assistant (SHA)

Self Help Assistant (SHA) SaaS is the result of our journey during the past 20 years on the Customer Experience – Contact Center world, helping companies and customers to drive their interactions on a daily basis. We develop software widgets for unique customer interaction on the digital space, boosting customer skills to accelerate information gathering and problem resolution. Our software has been designed to improve Customer Experience (CX) on digital media, with selfservice & self resolution in mind, looking for reducing overall online contact needs between customers and organizations: Customer asks and suggestions are provided, simple.