Turbo IT Solutions

We help businesses with 5 to 50 computers in their office, who expect IT service providers to: - Respond to service requests timely - Communicate with customers effectively - Follow up proactively Our services include, but not limited to: - Deployment and support of office networks, such as a router, firewall, switch, VPN, WiFi and on premises Windows servers. - Monitoring of Server availability (up/down), hardware status, Threshold (e.g. low disk), and the status of key services - Custom scripting and automation of deployments / settings. - Troubleshooting & support on premises Server and network devices, e.g. firewall, router, switch and Access Point. - Install and support of computers - workstations and laptops - Install of software. - Patch management for Windows workstations. - Change management for users and workstations. - Management of Anti-Virus/Anti-Malware. - Connect printers to network, set up printing on workstations. - Deployment and support Enterprise Cloud Suites, such as Microsoft Office 365, and Google G Suite. - Deployment and support of VoIP office phones. - Setup and management of Cloud Backup solutions. - Deployment and management of on premises File Server or NAS (Network Attached Storage, supported platforms only). - Communication with 3rd-party vendors for warranty-covered hardware replacement. - Lifecycle/warranty management of IT hardware asset. - Licencing management for IT hardware and software. - Technology budgeting and scorecard preparation/reviews. - Proactive technology best practices alignment. - Proactive technology strategy, vision and consulting. - DNS filtering protection. - Dark Web Monitoring. "Turbo IT Solutions stick to problems until they finds solutions. They fixed problems quickly, sometimes in a few hours, sometimes in just half an hour. Because we have an online business that depends on IT, having a professional like Jonathan to help us makes all the difference."​ -- A. Assadkhan, Managing Director, Vitasave.ca