INNOV8 International

In addition to covering all aspects of Call Centers services, Innov8 International Group is a unique synthesis of decades of expertise in customer care, workforce management, business process re-engineering and social marketing, development, market research & organizational psychology (which includes psychometric, internal & external customer care assessments, problem solving and decision making, marketing strategies, etc.) As such Innov8 International Group offers "all-inclusive" organic & comprehensive approach, centered on every aspect of your business: individuals (staff/customer), management, organizational structures (interdepartmental, internal/external customer care, internal satisfaction assessments) & psychological (high performing teams). Innov8 International Group tailors all its services to support its clients' needs and assist them in reaching their short-term goals & long-term objectives. Some services offered to clients: psychometric tests for teams & individuals to ensure that the right people are assigned to appropriate jobs; team assessments/placing & management evaluation, sales, marketing & comprehensive corporate training, mystery shopping, market research & comparative market assessments. Innov8 International clients include all types of businesses, such as telecom, retail, entertainment, travel, healthcare, insurance, and leisure, among others.