Alan Morse

Ritter Communications has over a century-long tradition of providing quality residential, business communication services, and broadband connectivity across Arkansas and West Tennessee. Ritter is a leading provider of telephone service, but over the years we’ve worked to become a total communications connection. Today we’re pleased to offer the latest communication innovations for both home and business including local and long-distance telephone, customized business systems and hosted solutions, internet, premium cable service. Ritter Communications also has deployed an extensive optical broadband backbone and distribution network in its service territory, providing high-speed data connectivity to governmental agencies, community anchor institutions, businesses and telecom carrier clients. http://www.rittercommunications.com Operating Headquarters: 2400 Ritter Drive Jonesboro, AR 72401

Returned to consulting firm to identify strategic opportunities and partnerships to further business expansion and revenue performance. Led total operations. Completed comprehensive business plan, financial model, and partnership strategy for cell tower maintenance company, valued at $6.5M. Successfully acquired $4.5M private equity investment; expanded services into regional presence. Engaged by private equity firm to acquire fiber optic network assets in OH. Led due diligence, formalized $40M+ offer to successfully acquire assets; built business plan for post-acquisition operations.

Recruited by Sprint to launch and operate exclusive branded retail locations for Boost and Virgin Mobile brands to grow market penetration and sales, improve customer experience, and solidify brand positioning. Successfully sold business in 2012. Developed business plan, go-to-market strategy, and financial model to support value proposition, successfully selling wireless products. Built chain of six retail stores and entire operation from ground up.

Selected by private equity firm to execute strategic plan to energize business, and lead business to profitability. Led total operations. Directed 75 employees. Full P&L authority for $8M operation until exit when company was sold in 2010. Led successful turnaround; increased EBITDA and achieved positive cash flow in first year. Developed new management structure to align talent with organizational goals. Increased assets under management 57%. Identified and added 15 channel partner companies, and expanded business operations into Canada. Identified merger and acquisition targets, completed due diligence on four potential candidates, and executed profitable sale of company.

Founded consulting firm focused on private equity and start-up companies in technology, manufacturing, and consumer products industries. Led total operations. Completed business analysis, business model, operating plan and financing structure for private equity-funded IT managed service business and wireless telecom operator. Developed franchising and financial restructuring plan for manufacturer. Partnered with investment bank and management group to develop operating plan for acquisition, restructuring, and operation of telecom assets in the Caribbean. Provided strategic planning services to contract CFO services provider. Assisted in strategic planning for start-up rural broadband service provider.

Led turnaround of publicly traded affiliate company of Sprint, with 600,000 postpaid / resale subscribers across 15-state area. Led sales, marketing, and network operations. Directed 500+ employees, multiple distribution points, 39 company stores, 1,000+ cell sites, and several switching centers, with $500M P&L. Increased revenue; developed sales strategies, installed key performance metrics, built new company stores, and expanded B2B and B2C distribution points. Reduced cost-per-subscriber-addition to industry low. Increased subscribers under contract. Built 300+ new cell sites and attained 99% call completion / call hold rates. Optimized network operations, including complete infrastructure conversion, delivering $14MM annual capex savings. Guided company through financial restructuring and voluntary Chapter 11 process. Raised $125MM in exit financing, eliminated sizeable debt. Maintained and secured key strategic partnerships during restructuring. Developed and implemented post-emergence operating plan, contributing to significant increase in share price. Planned / executed merger, generating $7M annual synergies.

Expanded regional footprint and engineered pivot of private equity backed, local exchange (CLEC) company. Led strategic business planning and operations. Increased sales productivity five-fold, increased gross margins and enhanced subscriber ARPU. Spearheaded corporate restructuring, significantly reduced monthly operating expenses and annual capex spending. Transitioned company from B2C to B2B sales strategies, and refocused company on critical market verticals. Reengineered and reduced customer provisioning process time.

Launched operations into new markets in OH and Indiana. Led sales, marketing, and network deployment, engineering, and operations. Directed 430 employees, multiple retail store locations and 500 indirect doors, with $800M capex budget. Built and launched Sprint PCS services in multiple markets, serving 600,000 consumer and business clients. Grew revenue from start-up to $278M. Participated in network design and deployment of 1,000+ cell sites and several Class 5 telecom switching centers.