Alwin Joseph
About
Alwin Joseph is from San Francisco, California. Alwin works in the following industries: "Internet", "Higher Education", "Hospital & Health Care", and "Consumer Electronics". Alwin is currently Hardware Engineer I at Twitter, located in San Francisco, California. In Alwin's previous role as a Lead IT Support Technician at Stony Brook University, Alwin worked in Stony Brook, New York until May 2020. Prior to joining Stony Brook University, Alwin was a Software Engineering Intern at Twitter and held the position of Software Engineering Intern at San Francisco, California. Prior to that, Alwin was a Information Technology Intern at Samsung Electronics, based in Austin, Texas from May 2018 to Aug 2018. Alwin started working as Patient Care Assistant at Health Quest in Poughkeepsie, New York in Jun 2015.
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Alwin Joseph's current jobs
Alwin Joseph's past jobs
• Provided integral IT support to the campus community while managing student employee development/training & overseeing daily operations. • Engineered solutions for issues regarding Account Management, Networking, VoIP, Software, Hardware Issues, etc. • Leverage problem-solving abilities to facilitate 2nd/3rd level troubleshooting, diagnostics, and repair services while developing organized documentation regarding repair processes. • Provided an exceptional customer service experience in addition to dedicated and engaging technical support.
• Software Engineering Intern for the Twitter Hardware Systems Engineering Team. • Worked on development of OpenBMC, an Open-Source embedded server firmware project, for Twitter's Server platforms. Collaborated with engineers across several companies to help develop more efficient, reliable, & powerful BMC software for Twitter's Hardware Fleet. • Developed system automation tools, performed testing/validation of Server BMC/BIOS firmware, worked on Data Center observability projects and other Systems Engineering projects that help to develop Twitters' Infrastructure.
• Developed software tools and optimized automation enhancements to support key Server & Networking infrastructure used by Exynos CPU/GPU development teams at Samsung Austin R&D Center (SARC). • Provided dedicated support to the SARC team by performing troubleshooting tasks, ticket resolutions, and assisting in project completion in areas such as System Administration and Desktop Support. • Assisted in engineering workstation monitoring solutions that helped IT Support team members and assisted the Server Systems Design & Operations team manage computational resources to efficiently restructure Samsung Data Centers.
Worked as a Student Volunteer in the Orthopedic Wing of the hospital. Assisted professional and paraprofessional staff with patient care and various other medical services. Discharged and escorted patients as well as visitors throughout the hospital, and assisted various medical staff as needed.