Andrea Zingsheim

Work with a team of five direct reports and assist them in strengthening existing skills such as negotiating, problem solving, forecasting, sourcing, and internal customer service. Interview, hire and train new employees, focusing on Company culture, customer service-based philosophy, products and procedures. Provide yearly performance appraisals to recognize accomplishments as well as areas for continued growth. Establish strong partnerships with domestic and import suppliers to ensure quality items while keeping costs down. Keywords: packaging, shipping, workplace, distributor, bags, boxes, office, bubble, corrugated, envelopes, anti-static, janitorial supplies, liners, strapping, tape, ties, vinyl, custom, customer, free test samples, 6-month quote guarantees, flex pay warehousing, volume discounts, instant credit, same-day shipping, 365-day returns, testimonials, supplier

Responsible for coaching, developing and evaluating performances for team of five inside sales representatives with a strong focus on Customer satisfaction. Reviewed and submitted annual cost contracts for a variety of accounts who purchased packaging, shipping and workplace products. Keywords: packaging, shipping, workplace, distributor, bags, boxes, office, bubble, corrugated, envelopes, anti-static, janitorial supplies, liners, strapping, tape, ties, vinyl, custom, customer, free test samples, 6-month quote guarantees, flex pay warehousing, volume discounts, instant credit, same-day shipping, 365-day returns, testimonials, supplier

Responsibilities included monitoring and ordering packaging, shipping, and workplace items for our four distribution centers. Assisted Sales with sourcing, creating and ordering a variety of custom items for our customers including printed specialty poly bags and corrugated boxes. Worked with suppliers to resolve any quality issues that arose to ensure customer satisfaction. Keywords: packaging, shipping, workplace, distributor, bags, boxes, office, bubble, corrugated, envelopes, anti-static, janitorial supplies, liners, strapping, tape, ties, vinyl, custom, customer, free test samples, 6-month quote guarantees, flex pay warehousing, volume discounts, instant credit, same-day shipping, 365-day returns, testimonials, supplier

Responsible for monitoring and sales growth of key accounts through verbal interactions, ensuring that customer satisfaction was consistently achieved and maintained. Assisted customers in their selection of packaging, shipping, and workplace items. Keywords: packaging, shipping, workplace, distributor, bags, boxes, office, bubble, corrugated, envelopes, anti-static, janitorial supplies, liners, strapping, tape, ties, vinyl, custom, customer, free test samples, 6-month quote guarantees, flex pay warehousing, volume discounts, instant credit, same-day shipping, 365-day returns, testimonials, supplier

Was responsible for the purchase and sale of industrial commodity and specialty chemicals. I started in a purchasing capacity and was eventually promoted to a Telesales position, responsible for all city, state and government contracts as well as any airline contracts. I assisted the outside sales force with key accounts including an account that generated 10% of overall sales at our location. Additional responsibilities included completing the annual report for hazardous waste processed through our company, as well as creating and monitoring a quality assurance manual for the items we distributed and repacked.

Served as a proud member of the 32nd Red Arrow Division as a Legal Clerk. In the course of my time as a Guardsman, I served as a prison guard at Taycheedah when assistance was needed during the state workers' strike. I did basic training at Fort Jackson, SC and became a squad leader and eventually was promoted to a platoon leader. I received several awards including the American Spirit Honor Medal, which was the second highest award a trainee could receive at that time.