Andrei Lopatenko

Product Engineering, Recruiting, Engineering Operations, Business Integration, Operationalizing Applied Science, AI, ML and Data Science, Search & Discovery, NLP, Conversational AI for Customer Success and Business Operations in Zillow Group Search science, search infrastructure, search operations for Zillow group search and discovery services ( zillow.com, trulia.com, and apps ), Personalization, online and offline recommendations user understanding , content understanding for search , personalization and recommendations Natural Language Search (launched Jan 2022) Personalization, Recommendations, User Understanding Conversational AI, Voice AI, conversational intelligence and tech, voice and nlp analytics and insights Consumer and business conversational text and voice experiences. Conversational and speech analytics NLP platform, MLOps Large scale Speach Analytics, Call Center automation and optimization, Voice Assistants, dialog systems Conversational AI --staffed a team of Machine Learning Engineers, NLP and search experts, conversational, voice and software engineers; --established a culture of engineering and scientific excellence, productivity; --developed software delivery process --developed products and platforms, --delivered PoC and MVPs to prove the value of product and platform, aligned with business, launched two Speech and NLP based platforms, integrated with multiple Lines of Business --developed strategy to productionalize, integrate with business units and their business, processes --built and made operational large scale voice and ASR+NLP platform - launched conversational dialog systems facing business users with significant KPI increments for business https://www.youtube.com/watch?v=w-qGSyzDL6g