Andrew Pruitt
About
Andrew Pruitt is from Denver Metropolitan Area. Andrew works in the following industries: "Telecommunications". Andrew is currently Director, Strategy and Business Intelligence at WOW! Internet, Cable & Phone, located in Denver Metropolitan Area. In Andrew's previous role as a Director, Business Intelligence at WOW! Internet, Cable & Phone, Andrew worked in Greater Denver Area until Apr 2020. Prior to joining WOW! Internet, Cable & Phone, Andrew was a Director, Customer Analytics and Research at Level 3 Communications and held the position of Director, Customer Analytics and Research. Prior to that, Andrew was a Director, Strategic Markets at Early Warning Services from Apr 2006 to Mar 2015. Andrew started working as Online Rental Manager & Sr. Analyst at RSC Equipment Rental in Jan 2004. From Jan 2003 to Jan 2003, Andrew was Intern at Charles, Charles, @ Associates. Prior to that, Andrew was a Marketing Manager at Frost & Sullivan from Jan 2000 to Jan 2001. Andrew started working as International Coordinator at IHS in Jan 2000.
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Andrew Pruitt's current jobs
Andrew Pruitt's past jobs
Lead highly skilled and valued team that oversees the global primary research and customer/marketing analytics needs of our business. Key internal customers include product, customer experience, product marketing, marketing communications, finance, corporate strategy and sales.
Provided strategic decision support and recommendations to senior and executive leadership in areas of product management, loyalty, win/loss, communications, data management planning, competitive analysis, and go-to-market strategy for country’s largest debit bureau. Built and managed NPS win/loss program and helped to oversee then manage annual CSAT survey.
At direction of CEO, built out and managed NPS Loyalty program across the company (500+ stores). Managed all facets of customer portal- development, training, governance, marketing, and customer service. Performed and managed segmentation, business intelligence, competitor, market entry, and pricing projects for CEO, COO, CFO, and SVP Marketing. Successfully led effort to link and merge customer, credit, market, and construction project opportunity databases across the organization, creating bottom-up segmentation and target lists at the store level for SVP's responsible for P&L of each region.
Customized primary research, with emphasis on Delphi studies.
Oversaw the company’s global customer portal and efforts to increase adoption across global customer base.
English language mentor for amazingly smart and highly motivated students looking to raise scores on SAT and English essays for use in College Admissions and for self expression across all media.
Union Avenue Elementary School mentor for amazing, ESL, recent immigrant, students to US, predominantly from Guatemala and El Salvador.