Andrew Sherwin

Intuitive and innovative web-based CRM, Claims, Case and people management solutions for the Insurance, Reinstatement, Legal and Finance industries. Delivering a complete suite of integrated process management solutions to medium and large public and private companies. An application designed to improve operating efficiencies, reduce risk and deliver regulatory compliance at all levels and at all times. Manages claims, leads and matters by exception, drastically reducing the need for intervention. Assisting companies to deliver the highest quality service to every customer at points in the process and journey. - Delivery and management of the Aquarium Group’s day to day and strategic operational objectives across all sectors and locations - Responsible for overseeing the delivery of consistent customer service, support and account management - Building sustainable working and commercial relationships with the Group’s product and channel partners in the UK, Europe and US - Working with the Board to deliver a structured product vision and roadmap management methodology aligned to strategic business objectives - Undertaking regular and thorough market and competitor analysis, reporting directly to the Board to influence direction of the Group