Annamaria F
About
Annamaria F is from Greater Philadelphia. Annamaria is currently Member Service Center Representative at TruMark Financial Credit Union, located in Fort Washington, Pennsylvania, United States.
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Annamaria F's current jobs
Answer and report to the call center answering high volume calls 80-120 calls from the call center. Receive member complaints and inquires and initiates proper action, communication resolution to member and escalates service issues appropriately. Thoroughly understand each service and benefit the credit union offers and how they fit into one financial package. Actively markets and cross-sell current and new products and services of the credit union and educate member on the benefits of new as well as existing services. Stay current with usage of technology such as I-pads and smart phones demonstrating their usage in mobile banking to members.