Ansar Abdulla

Enable business objectives through a focussed and optimum usage of technology, achieved as a result of a series of Successful transformation programs such as: 1. Technology transformation / Data center from bare metal monolithic service to a converged Distributed architecture using Virtualization, Dockers, Cloud foundry, DEvOPS, Micro services, 2. Introducing and baselining middleware architecture for both Transactional and analytic data processing focused towards a distributed and consolidated integration of data 3. Transformed Oracle ERP from being a service that was running at an underperforming level to a service that was re optimized for proven efficiency through introduction of various technology layers and micro services, running under engineered systems 4.Established the Hybrid cloud and achieved better operational models through push and pull services into the cloud using Docker containers for middleware(SoA / Weblogic) etc 5. Successful in establishing an Integrated identity management across the services hosted within the Hybrid cloud for Single Sign on and technological efficiency for better user experience for all users consuming services across multiple Businesses 6. Successful in establishing an Integrated identity management across the services hosted within the Hybrid cloud for Single Sign on and technological efficiency for better user experience for all users consuming services across multiple Businesses 7.Successful in establishing and operating a Digital business continuity model within IT with an improved KPI on RTO and RPO, hosted through a DR site and Backup services 8.Enabled better customer service and experience through digital transformation strategy and road map focused initially through hosting applications with mobility exposed through a Mobile application frame work and Omni channel data layer hosted through Amazon web services. 9. Robotics, SDDC, SDWAN, HCI deployed for better cost optimization

I am accountable for recruitment, grooming, management & training of a team of 12+ administrative & technical personnel for IT Projects involving Software Development, Web development, Mail Server Migrations, Data center operations on physical & virtual platforms, help desk and ERP Project Handling, involving Offices in Dubai, UK, Germany, Houston and Singapore.

Associated with International Tanker Management Ltd as Regional IT Manager, I am accountable for recruitment, grooming, management & training of a team of 12+ administrative & technical personnel for IT Projects with Hands on expertise involving Software Development, Web development, Mail Server Migrations, Data center operations on physical & virtual platforms, help desk and development, through Strict ITIL Policies and Procedures. • Involved in recruitment, grooming & training of a team of 12+ administrative & technical personnel for Data center operations on physical & virtual platforms, help desk and development • Monitoring performance of team members and rendering productivity enhancement feedback • Set up cross functional teams in coordination with Senior Director Board, Technical and Non-technical personnel 
Working on installation, maintenance & repair of hardware & software • Conducting routine audits of systems & software • Optimizing resource utilization and ensure compliance to IT budgets • Managing IT systems, software and databases worth AED 3 Million • Participating in procurement of IT hardware, software and maintenance products & services • Maintaining updated documentation of ICT procedures, security, disaster recovery including users, functions and systems • Working on internal & hosted network infrastructure including firewalls, servers, switches and telephony

• Rendered support to hardware operations at head office & 5 offsite offices including 20 Ships, 30+ Windows 2003 Server, 3 Linux Servers for 200 + users • Involved in development, administration & monitoring of AED 1.2M Capital Budget, AED 800K staffing Budget and almost a 100K Maintenance Budget • Conducted research on new technologies and calculated future requirements • Participated in procurement of hardware, software and ensured compliance to maintenance contracts/ SLA parameters • Set up & implemented disaster recovery plans/ procedures for Data Center, including hot sites for mission critical applications • Evaluated/ set up appropriate antivirus, intrusion detection software for email, business critical applications & networks • Worked on multiple projects including upgrade of exchange servers, migration of users, upgrade & conversion of Windows platform to Linux platforms, Virtualization and other complex Software projects involving share point and work flows

• Worked on Microsoft platform, OS trouble shooting, SQL Server, Oracle Data Base, Goldmine, Intrastat, STME- Pricing, Advance Ware, ISA, IIS, DHCP • Rendered support to network in Dubai, Sharjah and Denmark. Developed web based projects for the organization • Involved in system design & configuration, router & firewall maintenance, design, configuration & troubleshooting • Installed various Firewalls, Antivirus Software & Intrusion prevention systems for clients • Maintained application to support ERP packages • Focused on backup & recovery management, disaster & risk management • Defined IT policy, budgets & implementation plans • Troubleshot issues related to Servers, Desktops, Laptops, MS office Packages, Printers, PABX Systems, Video conferencing systems, Scanners, Hand Held scanners, VOIP systems • Upgraded new technical concepts, troubleshooting & maintenance of hardware, upgraded platform for clients • Conducted training sessions on various user levels based on business IT infrastructure for various departments under specific domains • Designed & maintained Intrastat, consisting of contact list management system and ERP developed by IT department. Coordinated with various support teams in management of IT assets

• Involved in configuration of LAN & WAN with routers and switches; Designed websites & web portals • Rendered first level user support & training for respected clients based on service level agreements for software and hardware in help desk • Troubleshot desktops, laptops, business applications, file servers, office applications, print servers and assisted users in the implementation level • Configured & maintained active directory, DNS, DHCP, DATABASES, SERVERS, RAS, VPN, RADIUS • Designed, implemented, configured, terminated & maintained networks under Win 2003, Win 2000, Win XP, Win 98, Win NT, and Active Directory • Set up switching, routing & support for Lotus Notes, various Fire Walls, Anti Virus Software and Intrusion prevention systems for clients • Configured Citrix Server & clients, systems in compliance to security standards • Maintained application to support ERP Packages - SAP, MS Great Plains • Generated & updated various status reports for the senior leadership team and clients • Conducted training sessions for users on business IT infrastructure for various clients under specific domains