Anton Macius
About
Anton Macius is from London, England, United Kingdom. Anton works in the following industries: "Appliances, Electrical, and Electronics Manufacturing". Anton is currently Chief Technology Officer at bp pulse. In Anton's previous role as a UK Head of Product and Development & Global Head of Professional Services at Gett, Anton worked in London, United Kingdom until Jun 2020. Prior to joining Gett, Anton was a UK Head of Product and Development at Gett and held the position of UK Head of Product and Development at London, United Kingdom. Prior to that, Anton was a Head of IT at Hambro Perks, based in London, United Kingdom from Mar 2016 to Jan 2017. Anton started working as Head Systems Architect at Gett in London, United Kingdom in Jan 2016. From Jun 2015 to Feb 2016, Anton was Global System Integrations at Gett, based in London, United Kingdom. Prior to that, Anton was a IT, Project Management, RnD, QA at GetTaxi, based in London, United Kingdom from May 2011 to Jun 2015. Anton started working as Technical Support and Testing Department Manager at 4Team Corporation in Lithuania in Mar 2006.
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Anton Macius's current jobs
Anton Macius's past jobs
Exiting Times
Gett'ing things done since 2015
Gett'ing things done since 2011
Provide training and coaching to improve the company's overall technical customer service, as well as internal technical support. Looking for procedural problems and recommending improvements to management. Schedule, coordinate and assign staff members to particular duties for which they are well-suited. Dealing with unsatisfied client, and ensure that problems are resolved quickly and cost effectively. Responsible for a Testing team, as well as functional responsibilities aligned with improving software quality. Test plans preparation, software testing according to company guidelines and standards. Main responsibilities: • Provide monthly support reports to management and analyze results. • Actively raise issues and recommend improvements for management and development teams. • Provide full training for both testing and technical support teams. Including preparation for Microsoft Certification program. • Ensure all issues reported by clients are addressed, resolved or passed for investigation, as well as documented in technical support database. • Provide technical support for clients with advanced issues. • Identify and highlight best practices in support management trough continuous assessment. • Ensure that support and testing department teams has no shortage of supplies. • Investigated all advanced issues related to company software and if needed provide full information for developers or general manager. • Ensure that both testing and support departments has their tasks schedules on every day, week, month basis. • Ensure that all deadlines are met. • Prepare testing plans for each, new or old software that company has released. • Highlight personal interests in areas of growth and development for the business. • Individual projects creation from start till the end, including software specification creation. • Collaborate with management to develop and carry-out ideas and procedures to continuously improve department performance.
Ensuring that restaurant is operating efficiently and profitably, increasing business performance, as well as maintaining high standards of food, service, and health and safety. Main responsibilities: • Collaborate with management to develop and carry-out ideas and procedures to continuously improve performance. • Coordinate tasks and work with other company branches to ensure that the restaurant runs efficiently. • Work with management to ensure that newly hired hourly associates receive orientation training. • Work with management to ensure that hourly associates have the necessary resources to effectively perform their job. • Work with management to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations. • Address guest concerns, requests, or issues either individually or by enlisting the help of other representatives. • Comply with all health and safety regulations. • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, bar, staff area and dining areas. • Advertising and marketing the restaurant within the community. • Preparing weekly schedule and making sure all the shifts are covered. Approving holiday, off day requests.