Arcela Mar

Manage the Landmark IOC sales in Mexico and Central America. Promote software products and services using effective marketing strategies driven by customer needs. Prepare proposals and quotes for software products and services. Work closely together with the operation team to resolve customer inquiries and schedule training services. Collaborate intensively to increase the market share of Landmark in the IOC's business. Responsible for developing and delivering new approaches and solutions to complex marketing strategies. Achievements: •From 2010 to 2011 IOC's business revenue increase by 37%. •From 2010 to 2012 Increase of Clients Portfolio in Mexico and Central America by 50% •Outstanding coordination of several marketing events for both customers and internal personnel, resulting in market share increase and improved customer relationships

Responsible for managing the sales accounts and reports of revenue in countries such as Mexico, Venezuela, Argentina, Colombia, Peru, Ecuador, Brazil in Latin America (LAM). Played a role as business systems administrator and trainer managing CRM (Customer Relationship Management), OFS Reporter (Revenue reporter) and ComCAT (Product Catalog) as well as other mayor business systems. Key role as project manager for the implementation of new a business systems for Quote to Cash cycle management. Achievements: •More than 800 people trained to use CRM and OFS Reporter tools as well as other business systems within Mexico and Latin America. •Successful management of 3rd party developers to create a new business system to support the Quote to Cash cycle. •Maintain 100% of data accuracy month by month in CRM as part of the operational excellence initiative.