Awwad Awwad

My responsibilities involved directing multiple departments: Overseeing the Fleet and Corporate Sales Department Managing the Retail Sales Department Handling Government, Traders, and RAC (Mobility) Sales Managing the Dealers Sales Department I orchestrated business plans and devised sales strategies aligned with company and Toyota objectives, ensuring adept responses to challenges. I supervised the ordering process and vehicle allocation to maintain high sales volumes and minimized stock aging. I collaborated closely with TMC, leading pivotal projects ensuring market control, robust exports, and optimal stock management (notably pioneering projects like TPS and VPDM in the region). Notable achievements include: - Securing the highest market share in Qatar's automotive sector, surpassing the nearest competitor. - Achieving and sustaining the highest financial KPIs in 2022 and 2023. - Successfully executing sales strategies during the challenges of the pandemic and launching the Land Cruiser LC300, resulting in record sales. - Revamping the customer journey, sales process, and service-level agreements, enhancing our customer satisfaction (CSI & NPS). - Initiating digitalization projects that transformed our sales approach, including the creation of a digital library, digital Cockpit, and an online reservation system. - Introducing new strategies in market segmentation and pricing, effectively positioning products and applying corrective actions. - Collaborating with top management and Toyota to transition into a mobility company, actively implementing projects in this direction. - Achieving the highest sales for add-ons through innovative sales strategies and marketing tools. - Cultivating robust relationships with government entities and achieving over a 90% closing ratio in received tenders.

During my tenure as the Acting Senior Sales Manager for certified pre-owned vehicles at Al Abdulghani Motors, I undertook various responsibilities and accomplishments: - Consistently met monthly and yearly targets while enhancing financial key performance indicators, leading the department toward profitability. - Devised and executed strategies aimed at attaining a higher market share, effectively capturing a greater share of the market. - Successfully tailored and implemented a pricing policy that achieved targeted profitability, ensuring competitive yet profitable pricing strategies. - Efficiently liquidated stock, maintaining a healthy stock ratio to align with market demand and industry standards. - Developed and established policies, processes, and SLAs to ensure smooth and efficient daily operations, securing operational excellence. - Strategized and spearheaded the digitalization transition, paving the way for the department's movement towards embracing digital practices for enhanced efficiency and customer service.

Established and led a dynamic sales department with effective processes and a motivated team. Developed business plans, aligned with stakeholders, and managed seamless order coordination with the Principal. Oversaw efficient inventory and logistics operations, achieving budget profitability through customized solutions. Expanded market share through strategic initiatives, ensuring compliance with standards. Enhanced Skyline Automotive's image as a reputable corporate citizen, prioritizing high-quality customer experiences. Improved sales team productivity and efficiency through strategic enhancements. Implemented best practices, enhancing employee engagement and skills through corporate training.

successfully led the Automotive business, securing a prominent position among the top 3 Chinese brands. I strengthened sales, aftersales, and logistics facilities in Riyadh and Jeddah, and established a robust dealer network through focused development efforts. I formed the legal entity of AWR-M for ZNA , creating Finance & Insurance. Through aggressive growth, I achieved break-even in retail and fleet sales, expanded aftersales operations into multi-franchise operations, and optimized logistics for cost-effective inventory management. Committed to prudent fiscal management, I implemented sustained marketing initiatives, improved customer experiences, and ensured compliance with internal and external standards. I developed and implemented Retail, Fleet & Govt. sales SOPs, enhancing lead conversion and improving after-sales operations' productivity and efficiency. Additionally, I established a quality organizational structure, implemented accountability through KPIs, leveraged AWR-A knowledge to enhance employee skills through training, and implemented a recognition system to motivate and retain talented staff.

Led Sales and Marketing operations for diverse brands, such as Nissan, Infinity, Renault, and used cars. Managed four branches, overseeing 50+ staff and consistently achieving monthly sales exceeding 500 cars. Administratively handled after-sales and the HiQ center, successfully expanding operations in Sharjah with the opening of two new showrooms. Secured an exclusive three-year contract with the Sharjah government for Nissan car purchases. Managed order processes and inventory, enhancing overall market share and maintaining strong positions in each segment. Emphasized fiscal management for lean and agile business units. Proactively reached out to customers, improving retention through a premium customer experience. Retained Championship status and maintained preferred partner status with Nissan by ensuring compliance. Developed strategic partnerships with group and support functions. Prioritized employee motivation, productivity improvement, training, development, PMS & KPIs, and health & safety. Mitigated risks through process compliance, GIA recommendations, and Oracle-based lead management. Exceeded sales targets, fostering growth, and sustaining gross profit.

Led Sales and Marketing for Nissan & Infinity, managing four branches, achieving 200+ monthly car sales. Expanded on the east coast with two showrooms, emphasizing lean fiscal management, compliance, and customer experience. Retained Championship and preferred partner status with Nissan, developed partnerships, and prioritized employee motivation, productivity, and safety. Mitigated risks through compliance, GIA recommendations, and Oracle-based lead management, exceeding sales targets and sustaining gross profit growth.