Biruk Mesfin

• Responsible for promotional materials distribution including coordination with all Stakeholders and logistics within given time frames; • Planned, proposed and organized internal and external sales and marketing meetings, events, visits by identifying, assembling, and coordinating requirements; • Attended client meetings and represent the company in different branding activities – Corporate events, trade shows and marketing conferences; • Developed events key Activities from A to Z while controlling the entire process; • Received & handled purchase orders throughout Ethiopia; • Coordinated with planning, production and shipping departments to secure order flows and ensure timely delivery of products to the importer (Logistic follow-ups); • Prepared marketing reports by collecting, analyzing, and summarizing data; • Liaised directly with customers to ensure their satisfaction towards our company product & services by being the key contact for consumer feedback; • Provided full technical support: by equipment installations and also by using computerized maintenance management software(CMMS) • Provided full administrative support: filing and documentation, drafting letters and templates, collecting and analyzing information.

In this period, I intensively traveled through out Ethiopia to maintain and install various type of medical equipments and to explore the potential market. • Responsible for following up every step of customer maintenance request and work completion; • Participated in trade shows, conferences, and present company products; • Responsible for installation of different hospital's medical equipment throughout Ethiopia; • Coordinate and demonstrate end-user training; • Participated in hospital furniture products production; • Responsible to handle the less hearing capacity patient's hearing aid devices and face to face; communication with them; • Maintained records and file data; • Prepared reports & presentation.