Blessing Mzawazi MBA PSM 1 CMS
About
Blessing Mzawazi MBA PSM 1 CMS is from Harare, Zimbabwe. Blessing is currently Head Digital Transformation at cimas medical aid society, located in Harare, Harare, Zimbabwe. In Blessing's previous role as a Chief of Staff To Chief Executive Officer at cimas medical aid society, Blessing worked in until Dec 2020. Prior to joining cimas medical aid society, Blessing was a Corporate Sales Executive at Realtime Bytes and held the position of Corporate Sales Executive.
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Blessing Mzawazi MBA PSM 1 CMS's current jobs
• Transforming client experience by harnessing the power of digital technologies through the development of innovative strategies, processes, and ecommerce concepts in line with Cimas Strategic Intent. • Conducting internal and external research to understand trends and issues on various strategic digital issues • Investigating and sharing the range of opportunities technology could offer to transform healthcare services • Formulating digital processes and procedures through interpretation of guidelines, rules and policies into clearly written operational guidelines and procedure manuals. • Reviewing market intelligence reports and survey and develops business opinions for inclusion into the strategic approach • Harnessing digital customer experience technologies in ensuring improvement in customer experience to increase customer satisfaction and Net Promoter Score