Bob Pirtle

Centrus Health, LLC. is a Population Health Services Organization (PHSO) and provides operational support, analytics and population health care delivery expertise to Centrus Health Kansas City, a physician-led Clinically Integrated Network. Comprised of over 1,600 physicians, representing the employed medical groups of North Kansas City Hospital, Advent Health Shawnee Mission, The University of Kansas Health System, and independent physicians including the Kansas City Metropolitan Physician Association, the physician-led Clinically Integrated Network brings providers together in a partnership designed to improve the quality — and lower the cost — of patient care across the entire continuum.

Client Development Executive: 3M HIS, Populations and Payment Solutions (PPS) (2013 to Current) Manage a $13.9M book of business by maintaining strategic relationships, securing new revenue, and executing strategy development, planning and education for Government Agencies and commercial payers.  Responsible for four of top five 3M clients using 3M solutions to manage population heath and quality programs.  Participated on 3M leadership team to develop the enterprise population health payer strategy, roadmap.  Assigned by 3M leadership to mentor colleagues on best practices when engaging clients on using 3M population health solutions for strategic, VBP business needs.  Described 3M population health and payment methodologies, analytics to secure a bid from a major Electronic Health Record organization, resulting in the integration of 3M methodologies in their platform.  Co-presented with the 3M HIS General Manager 3M’s involvement in U.S. health reform to Germany’s Ministry of Health and Federal Health Director, Hermann Gröhe.

Responsible for managing a team of 16 Client Service Representatives providing insight, mentoring and strategy development, resulting in team and client development.  Managed client assignments for the Client Services team, ensuring personnel had opportunities to develop personally while managing business needs.  Coordinated resource allocation with internal management to support client projects, deadlines.  Collaborated with Client Service Representatives to identify opportunities to cultivate and expand client relationships, 3M Health Information Services offerings.  Provided senior-level experience during client meetings, adding insight for developing total cost of care, accountable care strategies for market specific needs.

Responsible for leading the day-to-day internal & external activities for hospital, government and commercial payor accounts.  Served as primary point of contact for hospital, Government and Blue Cross Blue Shield clients, driving high satisfaction and utilization of 3M Health Information Services products and services.  Lead training on 3M Health Information System products, services and methodologies.  Ensured data required for client projects was articulated, acquired and implemented appropriately.  Maintained data & process documentation ensuring all stakeholders had an understanding of project business rule development.  Consulted with client cross-functional teams on data results, supporting implementation strategies to impact total cost-of-care, healthcare quality and patient experience performance.  Responsible for project documentation, supporting stakeholder communication and status reporting.  Collaborated with Client Development Executives to develop strategic account plans and increase revenue.

Responsible for the provider group, pharmacy and hospital accounts in Kansas, ensuring sales results and product utilization was achieved.  Recognized for strong leadership skills and an ability to present technical and scientific components of pharmaceutical products, resulting in positive sales and meaningful business relationships.  Marketed Prevnar vaccine and managed sales to hospitals, physician groups and pharmacies through the state of Kansas, resulting in top 10 ranking of 70 for dollars sold, 2008.  Negotiated and forecasted contracts with multiple hospital systems and physician groups resulting in top 10 ranking out of 60 for dollars sold, 2007.  Appointed by management to Area Advisory Panel, consulting and strategizing with top Account Managers in the Central Region on marketing and account management best practices, 2007  Selected to attend the PCI management development program, Richmond VA, 2007.  Developed strategic project initiatives to increase product compliance rates and utilization among patients, resulting in a 29% sales increase to $3.9M, 2006.  Assigned new territory by management for turnaround and improved territory performance from 65% of goal to 98% of goal in 9 months, resulting in an 18% increase in sales to $2.8M, 2005.  Successfully launched FluMist to the market winning two sales contests for total doses sold, 2003, 2004.