Bob Seger
About
Bob Seger is from Evansville, Indiana, United States. Bob works in the following industries: "Telecommunications". Bob is currently Vice President Commercial Operations at MetroNet Business, located in Evansville, Indiana, United States. In Bob's previous role as a Director - Project Management, Test and Turn Up, Provisioning at Metronet, Bob worked in Evansville, IN until Oct 2020. Prior to joining Metronet, Bob was a Sr. Consultant at Windstream and held the position of Sr. Consultant at Evansville, Indiana Area. Prior to that, Bob was a Director of Service Implementation & Onboarding at nGenx, based in Evansville from Apr 2013 to Jan 2015. Bob started working as Staff Manager - Transport Engineering at Windstream Communications in Evansville, Indiana Area in Oct 2011. From Feb 2003 to Oct 2011, Bob was Director Service Activation at KDL, based in Evansville, Indiana Area. Prior to that, Bob was a Vice President - Operations at OneStar, based in Evansville, Indiana Area from Feb 1995 to Feb 2003. Bob started working as Director or Margin Assurance and Mergers & Acquisitions at OneStar in Evansville, Indiana Area in Feb 1995.
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Bob Seger's current jobs
Accomplished, seasoned leader with a successful track record in telecommunications coupled with diverse experience in commercial operations, service delivery, customer care, project management and maintenance/break-fix support. Effective and innovative problem solver with insightful strategic vision and impeccable follow-through abilities. Skillfully builds relationships within internal teams and external clients while raising loyalty and cultivating account value. Experienced in providing leadership to large work groups. Effective at scaling operations to support exponential growth at the fastest growing and largest independent fiber provider in the United States. * Service Delivery * Customer Care and Technical Support * Managed Services * Provisioning * Salesforce Administration
Bob Seger's past jobs
Business Development * Expansions, Joint Trench and MDU * New Markets Business Development * Enterprise and Wholesale Sales Engineering * Pricing and Carrier Management * Acquisition Integration * Contractor acquisition and relations
Broadband Packet Optical Engineering and Project Management for the implementation of the Connect America Funds (CAF) and subsequent CAFII initiatives at Windstream for overbuilding fiber and packet optical network connectivity to the Windstream POP's and DSLAMS throughout the Windstream markets. Deployment of Cyan Z77 and Z33 packet optical gear in conjunction with the CAF projects.
nGenx is a Top 100 Cloud Services provider for 2013 and 2014 as awarded byTop Cloud, and Citrix 2014 Partner Visionary Award. nGenx is a pioneer in cloud-based application delivery and application hosting in multiple data centers in the Midwest. Management of provisioning, customer and partner onboarding, and account management. Implementation of recent product integration with Microsoft Office 365, Citrix Sharefile, and a partnership with Microsoft addressing applications running on XP. Director of Onboarding and Implementation • Onboarding, Training, and Support of Customers, Agents and White Label Partners. • Project management of projects that included strict deadlines with financial implications. • Vendor and product management. • Systemic process improvements to decrease deliverable timelines on new orders, development of automated online tools (User Acceptance Testing), and address Quality Assurance in data. • Implementation of systemic processes and quality controls.
Long Haul Optical Transport Engineering Staff Manager connecting the numerous Windstream ILEC properties. Fortune 500 company with more than $6B in annual revenue. Responsible for a nationwide team of optical engineering professionals implementing network and optical solutions on over 100,000 route miles of fiber with an emphasis on time to market, network reliability, service delivery and quality assurance. • Deployed Windstream’s first 100 Gig Metro Network in Dallas, TX • Network build out of metro, regional and long haul applications, DWDM, Packet Optical, and Ethernet backhaul FttT for regional and national wireless providers. • Designed and implemented an oversight team to facilitate nighttime maintenance activity and perform Method of Procedure (MOP) activity during maintenance windows. • Project management for construction projects that included strict deadlines. • Budget and project management contributing to Windstream $800M+ annual capital budgets Network Deployments utilizing multiple equipment vendors (Cisco, Infinera, Tellabs, Transmode, Cyan) as well as legacy vendors from earlier acquisitions.
Kentucky Data Link was privately held regional fiber transport and CLEC doing business in 22 states with over 30,000 route miles of fiber that was purchased by Windstream in 2010 for $870 million. Responsible for Circuit Engineering, Network Operations Center (NOC), Service Implementation and Pricing. Director of Service Delivery • Development of transport pricing models, cost estimating and database solutions. • Project management for construction projects focused on time to market and margin assurance • Lifecycle Management of orders including Service Activation, Implementation, Billing and Support • Collocation Management of 1,500+ locations nationwide ranging from LEC collocation facilities, switch sites, and multiple data centers. • Management of: o Circuit Engineering – Circuit Design o Network Operations Center o Fleet Management o Bill Audit o Project Management Team • Fiber to the Tower project management for numerous carriers including Verizon, T Mobile, AT&T, Cellular One, and Cricket Wireless. • Responsible for developing and maintaining vendor relationships. • Identification of least cost solutions that increased sales while protecting profit margins.
OneStar was a CLEC and switch based long distance provider. • Directed a large interdepartmental team consisting of approximately 150 members. • Key initiatives included the review, proposal and implementation of Operational Support Systems ("OSS") that would facilitate operational efficiencies in back office operations. • Implemented the Internet Sales Channel through the creation of online order systems. • Supervised the product development, product positioning and support for Wireless and Paging products.
OneStar operated at a CLEC offering long distance and UNE-P services. The organization acquired and integrated eight organizations between 1998 and 2000, essentially doubling the base and revenue of OneStar. • Prospecting for potential acquisitions. • Assisted in the negotiations, valuation, and development of Asset Purchase Agreements. • Provided the key mediator role between organizations for the exchange of data during the due diligence process. • Central architect for integration of the acquired customer bases, including customer service implementation and support, billing, provisioning, and product analysis. • In 1999 the following companies were acquired and integrated: CNET (long distance customer base), Apollo, USTel, Arcada and UST resulting in an increase of $25 million in annual revenue. • Facilitated development of alternate sales channel through the acquisition of a large independent sales company, Online Communications.