Brenden Fant
About
Brenden works in the following industries: "Renewables & Environment", "Environmental Services", "Non-profit Organization Management", and "Automotive". Brenden is currently Senior Technical Program Manager at Tesla. In Brenden's previous role as a Project Manager - Business Operations at Tesla, Brenden worked in Reno, Nevada Area until Oct 2020. Prior to joining Tesla, Brenden was a Associate Project Manager - Business Operations at Tesla and held the position of Associate Project Manager - Business Operations at Reno, Nevada Area. Prior to that, Brenden was a Operations Associate - Service Engineering at Tesla, based in Palo Alto, CA from Sep 2017 to May 2019. Brenden started working as Operations Specialist - Service Engineering at Tesla in Palo Alto, CA in Oct 2016. From Mar 2014 to Oct 2016, Brenden was Technical Support Specialist at Tesla Motors, based in Fremont, CA. Prior to that, Brenden was a Product Specialist at Tesla Motors, based in Santana Row from Aug 2013 to Mar 2014. Brenden started working as Transportation Campaign Coordinator at UC Santa Cruz Student Environmental Center in Sep 2012.
Come check out Brenden Fant's email address on finalscout.com, a free professional database with 500 million business professionals and 200 million companies.
Brenden Fant's current jobs
Brenden Fant's past jobs
Managed software migration project that consolidated five applications • Saved an estimated $2.8M in yearly licensing costs • Gathered and prioritized 600+ global business requirements • Led regular SCRUM sessions with IT partners • Aligned global business process for end-to-end case management • Trained and on-boarded ~1,000 global users into the new application
• Provided tier 3 technical support to customers, installers, field service technicians • Trained technical support teams to handle tier 1-2 support inquiries • Created and maintained technical documentation • Coordinated processes across multiple departments • Monitored and reported on Residential Storage fleet performance • Collaborated with Fleet Analytics to implement Powerwall Autotickets that proactively identify >70% of global hardware failures • Drove efforts to increase Powerwall 1 availability to >97% • Managed integration efforts to align failure analysis process • Defined standard operating procedures Residential Storage failure analysis
• Responded to Tier 1-3 inquiries for technical support and roadside assistance • Monitored and supported crash notifications and first responder emergencies • Educated owners on technical concepts of the vehicles and charging infrastructure • Documented and escalated customer concerns to various internal departments • Organized and submitted roadside assistance expense reports • Managed Powerwall registrations
Achieved one vehicle sale per month Scheduled customer test drive on daily basis Generated newsletter sign up every hour Tracked and managed merchandise
Supported operations of the UCSC Bicycle Library, lending 30 Bicycles to students free of cost. Hosted the Fall Bicycle Street Skills event to educate members of the cycling community methods to safe cycling and promoted safe cycling through the distribution of free helmets and bike lights. Transported, assembled, pedal powered bicycle generators that produce electricity to operate devices such as speakers, blenders, lights
Allocated over a million-dollar budget to a variety of programs that serve students. Coordinated 250 students to attend education budget rally in Sacramento. Collaborated with the Environmental Sustainability committee to promote programs and events to involve peers.