Brett C Don CISM

Executive responsibility for the information technology and security services at a large, multi-office professional services firm. CHALLENGE: Transform the Information Technology (IT) & Security (InfoSec) Departments of this 400-person, multi-office professional services firm from an operational, reactive service model to a proactive, customer-facing, advisory model. ROLE: Use consulting skills and C-Level experience to drive operational excellence, align IT decisions with business needs and architect security operations to meet client requirements. Manage $8M budget and 20 business and technology professionals. • Strategic Alignment of IT | Continuously raise profile of IT through Board briefings, customer group meetings and innovation workshops. Formalized approach to IT planning that includes benchmarking against similar businesses and a sensible, tactical plan. Built consensus for a new team comprised of internal consultants to deliver targeted solutions (people, process and technology) that have measurable impact on profitability and client service. • Mature IT Operations | Created and continuously refine IT operating procedures including change control and management of incidents, assets, budgets, projects, patching and vendor services. Leverage vendor managed services for the routine, elevating internal talent for strategic work. • Modernize Technology Services | Manage a large project portfolio including the introduction of select Cloud services (Azure AD, O365, etc.), modernized data center operations (Nimble SAN, etc.) and customer-facing technology (Windows 10, iManage 10, O365, etc.). • Strategic Alignment of InfoSec | Created and continuously refine an end-to-end Information Security Program through various risk assessments (CIS 20, NYDFS, HIPAA). Program is based on financial industry client security requirements and ISO 27001-2 standards and covers policies, procedures, awareness training, vendor audits, and technical controls.