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Bryan Stoller

Vice President, Global Head of Customer Care at United Airlines | Customer Experience Executive
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Email: ****@****.***
LinkedIn: Bryan Stoller
Location: Greater Chicago Area
Current employer:
United Airlines
Current title:
Vice President, Global Head of Customer Care & Contact Centers
Last updated: 05/08/2026 07:29 AM
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About

Bryan Stoller is from Greater Chicago Area. Bryan is currently Vice President, Global Head of Customer Care & Contact Centers at United Airlines, located in Chicago, Illinois. In Bryan's previous role as a Board Member at Mez Mobile (Subsidiary of American Express), Bryan worked in Greater New York City Area until Mar 2018. Prior to joining Mez Mobile (Subsidiary of American Express), Bryan was a Vice President, Global Servicing Strategy, Capabilities & Digital Transformation at American Express and held the position of Vice President, Global Servicing Strategy, Capabilities & Digital Transformation at New York City Metropolitan Area. Prior to that, Bryan was a Vice President, Global Servicing Transformation & Premium Customer Experience at American Express, based in New York City Metropolitan Area from Jan 2016 to Jul 2017. Bryan started working as Vice President, Global Servicing Transformation, Travel & Lifestyle Services at American Express, Travel & Lifestyle Services in New York City Metropolitan Area in Jun 2015. From Dec 2013 to Jun 2015, Bryan was Vice President, Global Servicing Configuration & Planning, Travel & Lifestyle Services at American Express, Travel & Lifestyle Services, based in New York City Metropolitan Area. Prior to that, Bryan was a Vice President, Customer Support & Partner Strategy, Consumer Travel (US) at American Express, Consumer Travel, based in Greater New York City Area from Jan 2013 to Dec 2013. Bryan started working as Director, Customer Support & Business Analytics, Online Consumer Travel (US) at American Express, Consumer Travel in Greater New York City Area in Feb 2011.

You can find Bryan Stoller's email at finalscout.com. FinalScout is a professional database with business professional profiles and company profiles.

Bryan Stoller's current jobs
Company: United Airlines
Title: Vice President, Global Head of Customer Care & Contact Centers
Period: Mar 2018 - Present (8 years, 5 months)
Location: Chicago, Illinois
Bryan Stoller's past jobs
Company: Mez Mobile (Subsidiary of American Express)
Title: Board Member
Period: Jan 2018 - Mar 2018 (2 months)
Location: Greater New York City Area

Serve on Board of Directors for Mez Mobile, Inc. a wholly owned subsidiary of American Express.

Company: American Express
Title: Vice President, Global Servicing Strategy, Capabilities & Digital Transformation
Period: Jul 2017 - Mar 2018 (8 months)
Location: New York City Metropolitan Area
Company: American Express
Title: Vice President, Global Servicing Transformation & Premium Customer Experience
Period: Jan 2016 - Jul 2017 (1 year, 6 months)
Location: New York City Metropolitan Area

Responsible for developing and implementing a global customer experience transformation within the segments of Travel, Lifestyle/Concierge and Super Premium leveraging the strategic disciplines of Customer Treatment, Channel/Capabilities, Footprint Configuration, and Partner Strategy. A member of the Global Executive Team for the Travel & Lifestyle Services business unit.

Company: American Express, Travel & Lifestyle Services
Title: Vice President, Global Servicing Transformation, Travel & Lifestyle Services
Period: Jun 2015 - Jan 2016 (7 months)
Location: New York City Metropolitan Area
Company: American Express, Travel & Lifestyle Services
Title: Vice President, Global Servicing Configuration & Planning, Travel & Lifestyle Services
Period: Dec 2013 - Jun 2015 (1 year, 6 months)
Location: New York City Metropolitan Area
Company: American Express, Consumer Travel
Title: Vice President, Customer Support & Partner Strategy, Consumer Travel (US)
Period: Jan 2013 - Dec 2013 (11 months)
Location: Greater New York City Area
Company: American Express, Consumer Travel
Title: Director, Customer Support & Business Analytics, Online Consumer Travel (US)
Period: Feb 2011 - Jan 2013 (1 year, 11 months)
Location: Greater New York City Area
Company: American Express, Consumer Cards
Title: Director, Inbound Contact Center & Cross-Channel Card Acquisition, Consumer Marketing
Period: Nov 2008 - Feb 2011 (2 years, 3 months)
Company: American Express, Consumer Cards
Title: Director, Inbound Contact Center, Direct TV & Cross-Channel Card Acquisition, Consumer Marketing
Period: Jul 2008 - Nov 2008 (4 months)
Company: American Express, Consumer Cards
Title: Senior Manager, Inbound Contact Center Card Acquisition Strategy, Consumer Marketing
Period: Sep 2006 - Jul 2008 (1 year, 10 months)
Company: Accenture
Title: Manager, Business Consulting
Period: Sep 1999 - Sep 2006 (7 years)
Location: New York City Metropolitan Area
Company: Accenture Development Partnerships
Title: Manager/Mission Lead, Accenture Development Partnerships
Period: Sep 2005 - Apr 2006 (7 months)
Location: Dhaka, Bangladesh
Bryan Stoller's education
Columbia University in the City of New York
Global MBA
London Business School
Global MBA
The George Washington University - School of Business
BBA
Bryan Stoller's top skills
User Experience Marketing Business Process Improvement Customer Experience Vendor Management IVR Financial Services Travel Analytics Telecommunications Management Consulting Online Travel Consulting Program Management Strategy Project Management Call Center Change Management Customer Acquisition Credit Cards
Bryan Stoller's Colleagues
DV
Deepak V.
Sr. Manager Digital Commercial Technology
Chicago, Illinois, United States
JK
Jill K.
President of New York & New Jersey
Chicago, Illinois, United States
SM
Sasa Munindradasa
Director Indirect Procurement - IT & Professional Services
Chicago, Illinois, United States
NJ
Norm Kopicko Jr
Managing Director
Chicago, Illinois, United States
HC
Hector Chahin
Managing Director of Operations Strategy and Innovation
Chicago, Illinois, United States
Bryan Stoller has 48K+ colleagues in total at United Airlines. You can find all of them in FinalScout.
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