Carolina Villafane
About
Carolina works in the following industries: "Internet", and "Consumer Services". Carolina is currently Sr. IT Asset Management at Twitter. In Carolina's previous role as a IT Asset Management Analyst at Twitter, Carolina worked in San Francisco Bay Area until Feb 2021. Prior to joining Twitter, Carolina was a IT Procurement Specialist at Twitter and held the position of IT Procurement Specialist at San Francisco Bay Area. Prior to that, Carolina was a Owner - Image Consultant & Personal Stylist Coach at It is all (ways) about me, based in San Francisco Bay Area - Buenos Aires , AR from Sep 2012 to Dec 2016. Carolina started working as Director of Workforce Development at WorkerExpress in San Francisco Bay Area in Jan 2010. From Mar 2007 to Aug 2008, Carolina was Manager - Customer Service and Support at LaborFair, Inc. Prior to that, Carolina was a Account Manager at Charmelle, Inc, based in San Francisco Bay Area from Mar 2006 to Feb 2007. Carolina started working as Manager of Public Relations & Sales at FUNCER in Cordoba, Argentina in Feb 1998.
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Carolina Villafane's current jobs
Carolina Villafane's past jobs
I thrive to expand my sales and customer service skills in an environment that values collaboration and creativity.
IT Procurement Specialist
My work as an image consultant it is to raise the potential of people to its maximum, creating a style plan specifically tailored to the individual, because each one of us is unique and unmatched.
As one of the first employees in the company, my job was to create the Workforce department and also collaborate in anything that was necessary to start a new company. Stat Up mode!
- Oversaw the creation, implementation, training program, and on-going management of the customer service and support department. - Direct management responsibilities for team of 3 service representatives. - Managed data and website support in both English and Spanish. - Daily website operation maintenance. - Developed customer service policies and standards for support department. - Product development support – helped collaborate on new product development. - Assisted Product Manager with new product launch communication to the Members.
Sales Assistant Manager - Collaborated in the development of a new sales channel working with print media (fashion magazines) for a customized jewelry product line. - Advised on new collections and services, and the coordination of special promotions. - Incorporated customized imprinted merchandising as a new product category in the company. - Responsible for selling overstocked inventory directly to local merchants and retails stores.
Business school offering several academic programs such as an executive MBA. - Top producer of team of six in program. - Scheduled, organized, and supervised conferences for market awareness. - Created and implemented advertising strategy, using a variety of media channels.
Monthly produced fashion magazine with focus on the trends and style transitions of each shopping season. - Responsible for the generation of one 1/3 of the advertisement revenue of the magazine. - Achieved 60% customer renewal rate. - Work and negotiate, writers, photographers, designers and production staff to monitor timescales for stages in the publishing process.
Equestrian Magazine is a print publication dedicated to provide education and information to the equestrian community. - Increased margins of sales by creating indexed commercial guide. - Achieved 70% customer renewal rate. - Worked with art team and customers to design advertisements.
Radio Show for people between 15 and 45 years old, recreating an environment of a Pub. Scripted and no scripted events, interviews and music. - Sold and produced advertising spots. - Monitored the effectiveness of promotional campaigns. - Organized and supervised radio production for prime time.