Casey Junod

・Calculated Twitters global carbon footprint to create Twitter’s baseline to benchmark future efficiency and energy improvement projects against ・Manage vendors working to track ongoing greenhouse gas emissions, support our communication strategy, and help set long term goals, targets and milestones to achieve them ・Renewable Energy Expert for Twitter, partner with global planning and data center directors to procure additional renewable energy credits, as well as prioritize reductions in usage where possible ・Liaise with public policy team to develop a global sustainability strategy and prioritize public governance initiatives ・Develop and strategize Twitter’s ongoing sustainability roadmap

・Leads sustainability strategy, programming & communications for Twitter’s real estate portfolio in the Americas ・Founding member of Twitter’s sustainability team ・Developed and strategized Twitter’s sustainability roadmap including short and long term priorities ・Implemented 100% renewable energy for 360,000sqft of office space ・Eliminated 1,750lbs of plastic per year sent to landfill through single use plastic reduction initiatives ・Partner with global events team to produce sustainable event practice guidelines ・Manage and operate 20,000sqft of office space in Santa Monica ・Manage a team of 2 direct reports to run both the Santa Monica & Sunnyvale offices

・Manage a team of 6 direct reports, and an org of 12 to ensure the San Francisco office functions seamlessly ・Liaison between the Real Estate & Workplace team and Landlord ・Sustainability program manager for global sustainability initiatives including single use plastic reduction, waste stream utilization, and water & energy efficiency projects ・Manage the operations budget for an office of 2000 employees ・Manage the transportation program at Twitter, consisting of a South Bay Shuttle, parking subsidies, and Caltrain Shuttle ・Run a weekly operations standup meeting to discuss current and upcoming projects and events ・Liaison between the Real Estate & Workplace team and Twitter's Corporate Security team to partner on best practices to keep our building safe and secure

Senior Facilities Coordinator focused providing superior customer service with key business partners. ・Manage 15 different purchase orders with multiple vendors. Approve quotes, invoices, billing inquiries and maintain proper balances for all ・Point person for all workplace sustainability initiatives ・Advisor for onsite filming, filing building access requests with landlord, obtaining COIs, coordinating load in & load out. ・Oversee plant management at HQ including new builds, refreshing floors, special projects and replacements. ・Operations point of contact for the event team to ensure facilities in event spaces were fully functional ・Ordered furniture and partnered with the Design & Construction team to ensure aesthetics were aligned with current portfolio

Workplace operations coordinator focused on implementing sustainability initiatives throughout Twitter Headquarters in San Francisco. ・Manage the team of receptionists to ensure the best experience for clients, interviewees, and guests ・Point person for all workplace sustainability initiatives ・Point of contact for all executive assistants for any workplace related needs including, booking large internal events, providing functional knowledge of the building and being willing to assist whenever possible ・Oversee plant management at HQ including new builds, refreshing floors, special projects and replacements. ・Implemented new hire sustainability sessions where new employees are given an overview of how waste management works on campus-effectively creating a cleaner waste stream ・Manage calendar access to over 400 conference rooms and created a tracker to monitor best practices for room utilization

Conduct data analysis of key metrics in order to successfully track progress on implementing environmental compliance strategies ・Maintained compliance of telecom towers with the aid of the FAA & FCC databases to determine if towers were given federal clearance for their coordinates, height, marking, lighting and radio frequency ・Prepared and continuously updated an operating schedule of forecasted tower modifications based on the completion status of environmental evaluation, construction and frequency emission ・Coordinated projected milestones with market managers to analyze and predict current and future fiscal year trends and objectives ・Reviewed and updated forecasted completion schedules of tower modifications based on environmental evaluation, construction and frequency emission status ・Served as the point of contact for environmental and construction vendors for real time updates of a towers status ・Analyzed and issued AirSafety reports to determine the maximum level of vertical clearance given to a specific location ・Monitored and tracked the need for AirSafety and TERPS analysis to be run and executed purchase orders for the analysis ・Drafted solutions to market specific compliance issues and through collaboration and revision was able to implement a step by step process to address future similar roadblocks ・Utilized excel to keep a log of projected launch dates, required documents, modification completion dates, and outstanding compliance issues for each site ・Created own tracking device to ensure productivity and to monitor progress. Implemented throughout team ・Diligently processed 11th hour sites allowing the construction vendor to be the only in the market to have 2014 on air priority sites completed prior to their deadline ・Prioritized 118 high profile sites to ensure zero delays due to compliance requirements

Utilized strong interpersonal skills to manage front-end employees and provide direction and resolution when issues arose ・Coordinated 40+ front end employees’ daily schedules to meet customer demand ・Utilized prior years figures and market research to drive sales of seasonally specific merchandise. ・Forecasted weekly goals based on market trends ・Ensured breaks did not disrupt the flow of business while also maintaining federally mandated break practices. Made daily adjustments based on the needs of the business ・Responsible for risk assessment of the photo department machines and maintaining relationships with externally contracted repair technicians to ensure peak operating performance ・Evaluated the photo department inventory by gauging the need for materials and adjusting supply order sizes to meet the needs for future order cycles ・Lead employees through training for 6 different departments. Implemented systems and evaluations to ensure high performance. ・Received multiple letters of commendation from members for exceptional customer service

・Provided outreach for events regarding sustainability and involvement in environmental issues. ・Collaborated with fellow interns to create a temporary parklet for the San Jose PARKing day ・Spearheaded a research initiative on various public transit projects in the Bay Area ・Served as a liaison for the Sierra Club at public outreach meetings to advocate for effective implementation of projects

• Screened and invited members based on a client’s criteria to participate in market research testing of new and upcoming products and services.

• Provided technical support and product information for Apple products. Engage customers and assist in the sale of all store products • Applied a high level of on the ball thinking to resolve any issues or concerns a customer encountered with the product

• Managed a staff of 40 employees to perform day to day operations • Employed conflict resolution skills to placate disgruntled customers • Responsible for nightly vault close outs and bank dropoffs. Zero unexpected errors under my supervision • Amassed a variety of life skills including exceptional face to face interactions in guest services, diligent time management skills in projection, and confident public speaking skills as a theatre greeter