Casey Quimson
About
Casey Quimson is from Brooklyn, New York, United States. Casey works in the following industries: "IT Services and IT Consulting". Casey is currently Assistant Manager Training at Credit Glory, located in New York, United States. In Casey's previous role as a Executive Assistant at Science4Data, Casey worked in Greater New York City Area until Jan 2022. Prior to joining Science4Data, Casey was a Billing Specialist at The Credit Agents and held the position of Billing Specialist at Texas, United States. Prior to that, Casey was a Quality Assurance Specialist at One Concierge, based in Miami/Fort Lauderdale Area from Sep 2016 to Jan 2017. Casey started working as Team Leader at STARTEK Philippines in Philippines in Mar 2010. From Aug 2008 to Mar 2010, Casey was Subject Matter Expert at Sitel, based in Philippines. Prior to that, Casey was a Credit Analyst at Equifax from Feb 2008 to Aug 2008. Casey started working as Quality Assurance at Global 9, Inc. in Feb 2007.
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Casey Quimson's current jobs
Casey Quimson's past jobs
General EA admin tasks. Lead generation. Beta testing. Video Creation. Email marketing.
Handling billing calls and outbound collection calls.
Handling general inquiries and special requests of members of an elite travel membership program. Coach and develop people in customer handling and inbound sales.
Handling and coaching a team of customer services representatives for a US Telco Company
Training newly deployed CSRs and providing floor support to tenured representatives by answering product related questions as well as handling customer escalations
Evaluate and validate sale calls