Chander Subramanian

Dubai Pet Food is the biggest retailer and E-commerce company in GCC selling pet food, litter and accesories for pets and small animals. The company also has a big aquatics division. Reporting to the CEO the role is to manage the entire supply chain by leading teams in the functions of Procurement, CS Operations & Logistics (Inbound & Outbound), Inventory control & Warehouse. Part of the leadership team to support the company in supply chain operational part for new stores, new channels of sales in UAE and other GCC markets. My team comprises of 4 direct reports and 65 indirect reports. Achievements • Set up the Operations Team structure with roles and responsibilities. • Improved the Inventory shrinkage from about 8% to less than 1.8% of the Inventory Value and 0.25% versus net sales. • Inventory value reduced by AED 400k even with a sales turnover increase of AED 1.5 mil more per month average compared to FY 19. Brought down the overall inventory hold to 2.05 months of cover with foreign vendors at about 4 months and local vendors at 0.9 months. • Streamlined the warehouse in terms of racking with bin locations (without WMS), for easy identification for picking and put away and implementing WMS system. • Continuous training and development of teams in the areas of Procurement, Inventory Mgt., Warehouse and Logistics • Set up best practices in all areas of operations. • Set up reports/dashboard on Inventory incl., Value at Risk(SLOB), Vendor service levels, OOS report, Landed Cost tracker(inbound logistics costs), Import shipments tracker, Vendor payment tracker and approval process, Reports on Livestock Mortalities, Cycle Counts, Damages, Audit roll, Shop Usage, Pick pack times, Driver performance, delivery lead times, delivery costs, Customer complaints, operations costs etc. • Ensured spike in online orders (ecom) which doubled during Covid was met with agility ensuring on time deliveries with all safety measures.

Product Categories handled - Cosmetics, Fragrances, Toiletries, Skin care and Hair Care for the META region. Reported to the Commercial supply chain leader for Consumer Beauty, with a team of 4 market planners reporting to me. The Business model was selling through distributors, direct retailers, travel retail, with a go to market strategy of shipments directly from Global DC’s to customers and through 4 local DC’s in the Middle East, cross docking etc. Core Responsibilities were Demand and Supply Planning S & OP Inventory Management Inbound Logistics Leading monthly Sales and Operations Planning (S&OP) Meetings (New Launches & Promotions, Demand Review, Supply Review, Integrated financial business review, Executive review) with cross functional teams. Collating and submission of demand data with variances analysis and explanations in the 6 box format to global demand teams. Monthly Score card reporting of valuation of demand, gaps in units and value versus previous year, current year plan and quarterly latest estimates (LE) with explanations, Supply Constraints, Inventory evolution in value and volume with excess and obsolescence, DC service levels, Inbound logistics cost and lead times etc. System parameter maintenance. Management of the team. Project Management Liaison : Sales, Brand Marketing, Trade Marketing, Finance, Regulatory affairs, PR, IT, Management, Customers ( Distributors), Freight forwarders, Local and Global DC's, Central planning teams, NPD etc

I worked for YSL Beaute from 2005 to 2007 for ME region. YSL Beaute was taken over by L'Oreal in 2008. I reported jointly to the Sales director & Finance manager. I had 1 demand planner and 2 CSR’s reporting to me. Responsibilities: • Be the backbone to the Sales teams in forecast planning and ensuring availability of the right inventory mix. • Demand and replenishment planning for 12 rolling months for baseline, innovations and promotional products. • Maintenance of material master in local ERP tool JDE • Co-packing/bundling activities for all local promotions. • Manage customer/Distributor orders processing and outbound shipments. • Manage inbound & outbound logistics through 3PL. • Maintain optimum stock cover on 1500+ sku's as per head office policies. • Conducting monthly cycle counts and annual stock counts with 3PL. • Facilitating monthly meetings with Sales, Marketing, Finance, Third Party Warehouse, GM, Global Planning teams etc. to discuss relevant matters, issues and arrive at consensus. KPI’s : • Forecast Accuracy, Inventory Hold, DC service level and Customer fill rate. Key Accomplishments: • Streamlined the Logistics Department in terms of responsibilities and accountability. • Setup sales forecast process, worked closely with the regional distributors • Implemented Manugistics/JDA forecasting tool. • Reduced Excess and Obsolescence and improved the quality of Inventory. • Setup various reports like Daily Sales tracker vs Targets (Sales Flash), Launch Trackers, Forecast accuracy, Inventory cover, E&O, Transits inbound/outbound with ETA’S. Service rate, logistics charges etc. Liaison : • Sales, Marketing, Finance, Regulatory affairs, PR, IT, Management, Customers, Freight forwarders, Local and Central DC, Central planning teams, NPD.

Product categories handled - Cosmetics, Skin Care, Hair Color and Hair Care of Consumer Beauty division, Professional Products Division and Cosmetique Active division for the Middle East Market. Reported to the Operations Director and Director of Administration and Finance. Key responsibilities were: • Generation, monitoring and analysis of 12 month rolling sales forecasts for 2000 SKU’s by working closely with sales and marketing teams. • Validating the system generated recommended shipments/deployment of stocks by working closely with global supply teams in DC’s across Europe, North America and Asia. • Analysis of risks in supply for arbitrage. • Coordination and control of all new products launches forecasts and supplies with NPD and local marketing teams. • Coordinating the co-packing requirements of sales & marketing teams with 3PL for all local promotions. • Providing warehousing details and EDI Files to 3PL on new products arriving in and all imports. • Advising suppliers on air and sea shipment priorities depending on stock levels. Generation of PO, Receipts and follow up with suppliers on all excesses and shortages. • Closely working with nominated freight forwarders in transportation from global DC’s to local DC. • Maintenance of optimum stock levels for 2000 SKU’s of finished goods and POSM based on mgt. Policies on stock cover. Conduct Monthly Cycle counts, facilitate annual stock counts and ensure monthly book stocks reconciliation between L’Oréal ME systems and 3PL system.