Chloe Richardson

Leading on all ELX content, working alongside the ELX core team to ensure all content is member-centric, industry-relevant and future-focused. Role includes development of content strategy, full agenda and program design, creation of ELX-owned resources (whitepapers etc) and onsite/online execution through emceeing. Content program includes a range of in-person and online events, as well as ad hoc interviews and educational sessions.

I help event teams, trade show organizers, associations and corporate event professionals elevate their strategy, enhance communication and maximize impact, with a focus on the skills and techniques that really matter. With 15+ years in the industry, I bring a powerful blend of strategic consulting, coaching and hosting to help event leaders and teams: - Refine their event strategies to align with business objectives and drive measurable success. - Develop and communicate their value internally and externally through data-driven insights and storytelling. - Master stakeholder engagement, communication and personal branding to position events as a critical business driver. - Deliver engaging, high-impact experiences as a moderator, event host, and speaker; whether on stage, online, or in boardrooms. - Improve their individual personal brand through LinkedIn and public speaking training. I’ve had the privilege of working with leading brands and global event teams to help bridge the gap between strategy, execution and event impact. Whether I’m consulting on event measurement, coaching teams on communication strategies or hosting a c-suite conference, my goal remains the same; to empower people to create events that inspire, influence and deliver real business value.

As an MOC, I work with production teams to deliver meaningful, engaging and seamless events. From roundtables and workshops to multi-day summits and conferences, the role of MOC is to bring the run of show together with professionalism and focus, interacting with audiences and speakers to deliver value across the board. Whether virtually or in-person, I’ve hosted 350+ roundtables, a variety of conferences and summits, company away-days and award ceremonies. As an MOC, I specialise in sectors including cybersecurity, IT, digital transformation, technology, education, healthcare, marketing, sales, events and leadership.

Through industry thought leadership, strategy design, implementation and team management, the SVP Growth & Communications supports the growth of the Explori business by overseeing corporate commercial and account management, and group marketing for the company. As the experts in event measurement, research and insights, Explori is proud to continue driving positive change throughout the meetings and events industry through collaboration and knowledge sharing.

Event Leaders Exchange, or ELX, is a private professional community that brings together senior event leaders to share ideas and industry insights, brainstorm issues and engage in powerful, actionable conversations that lead to progress. It is invitation only, community-driven and promotes open conversations among peers.

Explori is the home of event insights. Responsible for the corporate side of the business, I help our partners to demonstrate true event impact and value to their businesses through measuring, comparing and benchmarking customer engagement and experience metrics, whilst arming them with the automated analytics to enable data-driven strategic decisions at an enterprise level.

Tasked with building up a community from conception alongside my other full time role, supporting the Co-Founders. Responsibilities include creating a community platform, developing branded materials, member recruitment, partner recruitment, chairing meetings, event delivery, event emceeing, community communications, content design and research execution.

As Master of Ceremonies and Content, I support the delivery of hundreds of C-Suite events a year; through creation of online collateral, presenting to global delegates, interviewing industry leaders, conversation moderation and communication facilitation, across all GDS products. Events include roundtables, summits, showcases and podcasts, and topics range from digital transformation, data and public cloud, to workplace innovation, mental well-being and diversity and inclusion.

With years of face-to-face and digital experience in onsite rebooking, sales team management, exhibition sales strategy consultancy and execution, event sales coaching, customer success management, partnership management, in-office sales support and translation, I support my clients at any stage of their sales process; from start-ups and small conferences, to global corporations and events with 250k+ visitors. Whether my clients need an experienced hand onsite to complement their existing rebooking process, or want to completely shake-up their current sales strategy to breathe new and innovative life into it, or need new brand partnership development, improving results immediately and for the long-term is a consistent focus. As an Exhibition Sales Specialist, I also help teams and organisations to improve their sales results through bespoke coaching and training, from one-to-one to departmentally. These coaching sessions are designed for the specific needs of my customers, built around their long-term objectives and current circumstances. Acier also works with businesses to represent their brand partnership department, supporting growth and customer acquisition with relevant brand partnerships and adjacencies.

Specialising in French and Brazilian Portuguese from beginner through to A Level, with additional experience in GCSE Spanish

With experience hosting and moderating a variety of digital and virtual events across a wide range of industries, I can bring a bit of energy, support and knowledge to your event, no matter the business goal!

As a LinkedIn coach, I support businesses and sales departments globally with their LinkedIn and social selling efforts, focusing on the tool as a key drive for both new business development and commercial growth with current customers. With LinkedIn coaching clients hitting 500+, every session offers tips and techniques, alongside best practice and practical exercises to deliver an increase in revenue generation and customer acquisition from your LinkedIn platform. Classes can be group masterclasses or dedicated one-to-one sessions; the latter focusing on your individual profile and how to improve your LinkedIn commercial results.

Contracted Head of Sales for GIANT Health; the world's leading healthtech event. Virtual AND global for 2020! Responsible for the management of a team of nine freelance sales professionals with key objectives to increase business development and commercial growth of the portfolio, particularly during a moment of pivot in the events world, from physical to virtual. The role of the Head of Sales is also to develop sales processes and literature, provide sales coaching, create and implement a successful rebooking strategy and reiterate the organisation's value of putting their stakeholders, attendees, exhibitors, speakers and sponsors at the heart of everything they do.

One of the founders of Shinesmith, which was founded in 2017 by a core full-time team of experts in their field. As Head of Business Development, I am responsible for both the commercial growth of the business and customer success of all our current accounts. Alongside lead generation, strategy development, budgeting, account management and coaching our customers' sales teams globally, I have personally created all the consultancy and strategy content and documentation to support the needs of Shinesmith's customers.

Supporting exhibition and trade show organisers with the creation, development and execution of their exhibition sales strategy. A revenue stream created and developed solely by myself, the consultancy became a fundamental element of the Shinesmith solution. Assisting with onsite rebooking, pre and post-show support and process management; in English, French and Portuguese.

Training exhibition sales teams across the world in order for them to maximise the revenue potential of their exhibition sales.

Responsible for all B2C and B2B sales and event management at Crystal Bar, Sheffield; for both private and corporate clients. Clients include Nando’s, Primark, Sky, HSBC, Carillion, Know How, Carphone Warehouse and Sheffield Wednesday Football Club.

The role of Exhibition Rebooking Consultant is at the heart of exhibition sales; creating positive working relationships with our clients' clients to retain their business and increase revenue potential for the event and portfolio.