Chris GRC Mills

At the forefront of complex regulatory change adding value to the business by providing real-time advice and compliance subject matter expertise on regulated areas products (mortgages, equity release, protection and general insurance), conduct risk, systems and controls and TCF. - Keeping up to date with external regulatory requirements and ensuring that the policies followed by the Network and its ARs are up to date and reflect the Network’s risk appetite. - Delivery of compliance related projects, or compliance elements of wider business projects. - Identification of emerging regulatory themes, and the provision of advice to the business on the risks and opportunities presented by these. - Design and production of policy materials, guidance, briefings and communications required to execute the above and to embed a ‘compliance culture’. - Oversight and implementation of Network policy in relation to regulatory reporting and communication of exceptions to policy through the governance framework. - Provisions of compliance subject matter expertise and advice and guidance to the business, including to business change and development programmes and projects. - Identification and reporting of breaches and procedures. - Considering the principles of Treating Customers Fairly and to operate in a way that puts the customer first.