Christopher Ferris

VMI

Performs business development and key account management through business to business sales (B2B) and the development and execution of sales plans. Supervises daily branch operations including purchasing, receiving, sourcing, and inventory management; manages a team of four employees. Develops and manages branch budgets; purchase order match exceptions and accounts receivable. -Updates the team on sales metrics and progress on new business acquisitions and revenue growth. -Trains and develops team members on the benefits and dynamics of implementing lean practices to daily business and sales directives to achieve personal and organizational performance goals. -Manages non-contributing inventory (NCI) and redistribution; maintains lean inventory through just-in-time (JIT) delivery methods while providing a security for last-minute orders. -Quality and on time deliveries increased to 99%+ accuracy; improved customer relations and increased sales and margin. -Created a strategic plan and sales forecasting for the branch; implemented and enforced standard operating procedures and reorganized job responsibilities based on strengths and proficiencies of the team which improved on-time deliveries to 99%+.

Managed a territory encompassing all of South Florida and part of the Caribbean; implemented new accounts, cost savings, growth, structure, and lean initiatives of top-level business relationships and supply chain management. Oversaw the implementation of projects for new accounts that included budget, scope, timelines, and deliverables; assisted with account retention and development. -Developed Gantt Charts and task lists for team management and provided weekly updates to key account personnel and teams for the overall layout of a customer’s point of use inventory and onsite facilities. -Created department cost centers and related general accounts. -Devised an inventory template that included bin locations, an item database template, and a listing of cost-effective suppliers for sourcing products. -Applied Lean 5S to optimize workflow to maximize productivity; performed value stream mapping to reduce waste and introduce and trained teams on customer-focused techniques for the sales and buying process. -Implemented strategic plans that included SOPs, Lean principles, Process Mapping, and account retention audits for growing the territory, targeting Fortune 500 businesses.

Assisted with sales and customer service including performing local sales calls and deliveries. Managed inventory; placed and fulfilled orders.

Assisted the Store Manager in overseeing daily operations of the store achieving budgeted sales targets to accomplish corporate profit objectives. -Reviewed store revenue data and implemented targeted sales goals and merchandise policies, ensuring adequate level of merchandise that met sales targets and customer demands. -Assisted with the recruitment, training and development of staff.