Claude St Hilaire

Bring cultural change to make new initiatives successful and sustainable, Deploy effective KPI’s and communication tools to build performance accountability, Implement changes by developing a foundation of teamwork, problem solving, employee involvement and passion for results, Development of manufacturing strategies that bring up customer satisfaction, implement robust manufacturing processes, integrate new product with excellence and optimize human resources, Build collaborative environment where each individual knows how their part of the process impacts customer satisfaction and overall organizational performance,

This position is responsible for the planning; direction; management; and control of all manufacturing operations on the site. It also involves managing and directing all manufacturing functions in accordance with Company policies and procedures to continuously improve in the areas of profitability; quality; safety; customer satisfaction; and employee morale. Ensure optimization of production so that the products are delivered exceeding customer quality expectations and in a timely and cost-effective manner. Establish goals; performance targets; and performance standards for the production functions. Measure the production function on achievement of goals; performance targets; and performance standards. Develop process and methods for creating and maintaining an organized; clean; high performance manufacturing facility. Oversee the site management of personnel; which includes work allocation; training; problem resolution; and the recommendation of personnel actions as needed.

Direct the manufacturing activities to improve quality, safety, customer satisfaction, employee motivation and profitability. Establish goals and monitor achievements. Maintain an organized, clean and high performance manufacturing environment. Promote high levels of communication within the workforce. Representative Accomplishments: • Improved on-time delivery by 22% • Reduced customer complaints by 70% • Improved OSHA recordable by 46% • Improved WIP turns by 30%

Govern the global operation strategy by developing and maintaining manufacturing alternatives outside NA to improve product competitiveness. Work closely with affiliates, subsidiaries and joint ventures in achieving their respective business objectives through operational and technological supports. Manage global operational plan, develop capital funding requirement, manage improvement projects and develop corporate policies that are adequate and followed. Representative Accomplishments: • Generated cost saving of $2M annually by transferring product line to China, • Developed a worldwide capacity rationalization plan to improve profitability by $20M annually,

Member of the company’s Board of Directors. Responsible for the P&L results of the business unit, directly responsible for on-site sales, technical services, finance and operations activities. Responsible to implement joint venture’s strategies, control budgets and develop operational systems. Establish priorities and direct operational activities to align the organization’s goals, vision and values. Implement new manufacturing technologies and competitive supply chain to reduce overall costs. Direct R & D teams in USA in providing feedback to Japan headquarter on performance of the product and suggestion on product design for better manufacturability. Representative Accomplishment: • Implemented Quality System to expand market to North American Car manufacturers,

Responsible for Plant operations P&L. Manage all on-site operations in accordance with corporate policies and procedures. Establish and monitor performance goals for production and service functions. Oversee the site management of personnel, which includes work allocation, training, problem resolution. Maintain effective line of communication with the union leadership and the workforce regarding the status of the business and key operational initiatives, resolve grievance and labor issues to mutual benefits. Representative Accomplishments: • Improved ROA to 60% with implantation of Lean Manufacturing principles, • Increased value added per employee by 60% and sales per employee by 25%, • Negotiated three labor contracts that emphasized flexibility of workforce. Manage to have less than two grievances per year going arbitration.