Claudia Guzman

Adult Softball Tournaments & League Organization

Provide high-level administrative support to CEO and Managers by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, travel arrangements, conference calls, scheduling meetings, scheduling interviews and setting up special events.

Reconciled bills and processed work by verifying entries and comparing system reports to balances. Responsible for phone system: Knowledge and ability of installation, maintenance, modification, and repair analog and digital telecommunication equipment. Maintained more than 30 copiers- Ensure supplies are maintained. Responsible for call out of engineers when necessary. Managed cubicle moves. Liaise with sub contractors as necessary.

• Assistant to Vice President and President. • Providing Accountants with assistance when required. • Bookkeeping procedures. • Compiling management reports and assisting with audits. • Completing daily & Month end balance sheet reconciliations. • Documenting all accounts payable transactions. • Recording all cash activity on a daily basis. • Processing daily cash receipts. • Daily drive to Postal office for mail pick-ups. • Processing invoices from Major Fuel companies such as: Chevron, Arco, Valero, Tesoro. • Daily matching, batching and coding invoices. • Corresponding with vendors and respond to inquiries. • Assigned daily expense checks. • Contacting banks and or personal drop-offs regarding any financial queries. • Handling all telephone inquiries relating to accounts payable issues. • Collecting all invoices and obtaining approval for payment. • Matching payments to corresponding invoices. • Creating historical records by scanning documents. • Maintaining vendor files, raising and tracking invoices. • Checking the accuracy of figures and calculations on Ledger book on a daily basis. • Computing, classifying, and recording numerical data to keep financial records complete. • Finding discrepancies in figures and numbers. • Ability to multitask and prioritize daily requirements. • Strong Microsoft Office skills; proficient in Excel. • Excellent analytical, reconciliation and overall troubleshooting skills. • Good general knowledge of office procedures.

• Handles incoming calls or inquiries from prospective customers or clients • Assists customers effectively by solving customer disputes • Provides customer additional information or explains services • Discusses products offered and ensures customer satisfaction • Tactfully handles confrontational or stressful interactions with the public • Completes supporting paperwork and data entry as required • Accurately captures customer information • Creates and maintains service reports • Strong communication and negotiation skills • Detail oriented and works with a high degree of accuracy • Ability to multitask • Handles confidential financial and personal information appropriately • Ability to tactfully handle stressful and difficult situations • Possess strong problem solving skills