Craig Barrett

As the Event Director, I am responsible for leading on the day-to-day management and planning of Connected Festival and all affiliated events under the Connected Event Management umbrella, ensuring all projects are managed efficiently to the highest standard. The responsibilities included within my role include: • End to End Project Management of Connected Festival and all affiliated events. • Ensuring continuous liaison and consultation with the local Safety Advisory Group (SAG) and licensing to ensure continuous improvement & safety of the festival and future events. • Co-Writing and creating key documents including Event Safety Management Plans (ESMP), risk assessments, production schedules (Build, break, event) and operational management plans (e.g., noise, traffic, fire, adverse weather etc.) • Designing the site plan and image of the event including stage and production design, signage design and placement, VIP and hospitality area concepts and ensuring the site is operationally suitable to host said event. • Negotiating and booking of live acts, artists, DJs and MCs and programming of the lineups for all Connected Event Management events • Managing all event marketing, brand, graphic and website design, social media management, and sub events and including working with key marketing partners. • Procurement of all key operational, production and infrastructure suppliers within the supply chain in advance for these events (e.g., Structures, Fencing, Toilets, Trackway, Power, Security, Medical, Site Crew etc.) • Budget and cashflow management and overseeing the day-to-day financial running of the business. • Handling all contractual negotiations, legal matters, event insurance and commercial deals on the company’s behalf • Managing the event build & breakdown and contingency planning for unpredicted and adverse incidents. This also included the planning & implementation of an Event Control Team in liaison to ensure the smooth running of the festival.

Open Format DJ with experience in playing Nightclubs, Bars & Festivals across the UK and Europe. Able to play a wide range of genres from House (Commercial / Tech / Future), Dance, EDM, Urban, R&B, Hip-Hop, Dancehall, Grime, Drum & Bass, Garage Old Skool and everything in between - across 4 decks. I have also supported and played alongside acts including Sigma, DJ Fresh, Chase & Status, Pendulum, Blonde, Kano, Camelphat, Ben Pearce, Phillip George, Jaguar Skills, James Hype, Kideko, Mista Jam (Radio 1), Danny Howard (Radio 1), Majestic (Kiss FM), Sam Divine (Defected), Chris Lorenzo, Matrix & Futurebound, & Predator just to name a few... Residencies & Notable Sets Past & Present have Included: • Source Bar Maidstone • Cuban Canterbury • Club Chemistry/Tokyo Tearooms, Canterbury • Revolutions Southampton • Myth (Now Switch), Southampton • JJ's Nightclub, Coventry • Old Fire Station, Bournemouth • Litten, Eastleigh • Connected Festival • Founded Fest • New World Festival • Cheltenham Beer Festival • Southbeats Festival • Soundclash Southampton • SUBU Bournemouth University Summer Ball • CCCU Summer Ball • iLoveTour Resident DJ • Club 1830 Resident DJ - 2011 - 2013 • Big Reunion (Twisted) Festivals Plus More

Southbeats Festival stood as Kent's biggest & fastest growing music festival between 2016 & 2019. Having been shortlisted for both the Best Small & Medium sized Festival Awards, the event showcased some of the UK’s biggest DJs & live chart topping acts including Chase & Status, Sigma, Giggs, Kano, Wilkinson & Basement Jaxx to name a few. As Event Operations Director, my role was key to ensuring the successful execution of the event through an extensive and detailed planning and management process and included the following responsibilities: • Compiling an extensive & thorough event management plan & the end to end delivery of Southbeats Festival. • Overseeing all aspects of Technical Production, its design & implementation through collaboration with key suppliers to create unique stage concepts & designs for the arena’s within the event • Sourcing, planning & managing all key Operational suppliers including security, medical, H&S, traffic, noise, waste & fire management. This also included the planning & implementation of an Event Control Team in liaison with said suppliers. • Planning all aspects of the site design in liaison to ensure the correct infrastructure was acquired to meet the demands of the event. • Managing the event build & breakdown process including the creation & implementation of a detailed build schedule & contingency planning for unpredicted incidents. • Ensuring continuous liaison & consultation with the local Safety Advisory Group throughout the planning process. • Budget setting, Cash-flowing & implementing strategies to increase revenue & reduce operating costs. • Applying strategies to enhance the Customer journey and improving their experience • Providing assistance in the Booking of the line-up, marketing & brand delivery of the Festival • Sourcing brand partners & sponsors to build relationships to maximise exposure for the event

Working within the Club 18-30 brand, I completed 6 successful seasons across resorts in Greece, Turkey and Bulgaria for Thomas Cook, spending 3 years as a Team Leader, which required an equal balance of hitting raised sales targets, closing business, club negotiation, customer service and managing a team of staff varying from 5 - 20 overseas reps, who needed to be driven in a high-pressured environment. My duties within this role included: • Directing the day-to-day operations of a busy resort to ensure all company targets were met whilst maintaining the smooth daily running of the hotels within resort. • Selling and promoting the in resort trip programme to groups, developing a variety of selling techniques and objection handling within this process to achieve weekly trip excursion PPH and Big Reunion Sales. • All aspects of events management to create and deliver an events programme providing guests with a varied and enjoyable experience whilst increasing and maximising revenue. This included the planning of event content and the management the events themselves. • Negotiating contracts with suppliers and sourcing venues whilst establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies. • Being responsible for the welfare of up to 450 clients on a weekly basis whilst working to exceed customers holiday expectations. Handling customer service issues including complaints, lost luggage, allegations of crime, problems with rooms, health problems and far more serious issues ensuring that any customer matters were dealt with promptly and professionally. • Managing the training and on-going development of my team, offering constructive feedback through performance reviews to ensure each team member met all essential KPI’s. • General administration which involved completion of the relevant reports and paperwork. • Recruitment of new staff through interviewing and selecting prospective candidates.

• Responsible for handling, managing and arranging customer bookings within the VW Franchise • Dealing with customer’s queries and complaints through in-bound and out-bound telephone calls whilst striving to offer and maintain a high level of customer service. • Promoting and up-selling Volkswagen after sales products and services to customers. • Completing all necessary administrative paperwork and data input onto the in house management system. • Making outbound calls to generate new business for the franchise.

• Meeting and exceeding company set targets by promoting and selling a wide range of gym membership products to prospective members whilst dealing with existing members membership queries and renewals • Generating leads within the local communities, to conduct sales tours of the facilities and give guidance to prospective customers on the type of membership category best suited to their needs and requests as directed by the Company standard • Making outbound telephone calls to self-generated leads • Touring prospective members of the facility • Handling the administration of membership paperwork and to ensure that it is processed accordingly and for recording daily sales keeping track of the membership sales for the club, myself and continually monitoring our KPI performance.

My role as a Community Sports / Football Coach within the Football in the Community Scheme at Wycombe Wanderers FC provided me with a solid foundation and introduction into employment. Whilst studying my coaching badges I was able to enhance my management and organisation skills linked with key responsibilities including: • Planning, organising and delivering both football and multi-sport sessions to children aged between 4-14 years old, concentrating on the basic key skills within the game and ensuring the progression of each session/learning • Managing in school programmes including breakfast clubs, lesson time delivery in line with national curriculum at Key Stage 1/2/3 alongside lunchtime and after school clubs. • Planning and delivering of football sessions within skills and development centres in the evenings and Saturday mornings • Adhering to PITC’s Safeguarding Children, Health & Safety, and Equal Opportunities and all other policies at all times. • Making sure that your DBS check, Safeguarding Children, First Aid and any coaching certificates are kept up to date. • Providing feedback to players within both settings covering assessments on performance and technical skills. • Responsible for developing and discussing strategies and tactics for both individual and team plays, giving guidance on nutrition, injury prevention and how to keep up a positive mental attitude. • Organising and managing coach trips and stadium tours for children booked on courses. • Communicating with teachers, parents, venue managers, other coaches and children. • Delivering assemblies to promote and sell our after-school clubs and holiday camps. • Controlling a range of in-school and holiday courses in line with both National Curriculum Standards and WWFC FITC delivery standards. Assisting with the general administration, monitoring and evaluation of projects within the scheme.