Craig Davis
About
Craig Davis is from Carrollton, TX. Craig works in the following industries: "IT Services and IT Consulting". Craig is currently Director Consulting Services at Auxis, located in Dallas-Fort Worth Metroplex. Craig also works as Consultant, Advisor, Interim Executive | VP IT | VP PMO | VP IT Service Delivery at Davis Advisory & Consulting Services, LLC, a job Craig has held since Jan 2018. In Craig's previous role as a Account Director, Infrastructure Technology & Cloud Services at Auxis, Craig worked in Dallas, Texas, United States until Nov 2021. Prior to joining Auxis, Craig was a Director, Cloud Services at Auxis and held the position of Director, Cloud Services at Dallas/Fort Worth Area. Prior to that, Craig was a Vice President II, IT Service Delivery & Operations at CoreLogic, based in Dallas/Fort Worth Area from Jan 2015 to Jan 2018. Craig started working as Vice President, IT Service Delivery at CoreLogic in Dallas/Fort Worth Area in Jan 2012. From Jan 2010 to Jan 2012, Craig was Vice President, IT Service Management at CoreLogic, based in Dallas/Fort Worth Area. Prior to that, Craig was a Vice President, IT Operations at First American Financial Corporation, based in Dallas/Fort Worth Area from Jan 2007 to Jan 2009. Craig started working as Manager, PMO (2003-2006); Manager, Application Development (2000-2003) at First American Financial Corporation in Dallas/Fort Worth Area in Jan 2000.
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Craig Davis's current jobs
Established a dedicated Consulting division responsible for Cloud transformational projects. Primary focus is Digital Transformations, AWS and Azure Cloud Migrations, DevOps practice, Microsoft 365 migrations, Divestitures, and Private Equity IT Due Diligence assessments.
Assist organizations improve IT delivery by utilizing experiences in large organizations in Program Management, IT Operations, IT Service Delivery, Cost Containment and Outsourcing. Achieving these goals has helped organizations reposition themselves for success and future growth. I believe in collaborative relationships to align strategy and motivate teams to deliver technology-driven business transformation programs. Key Solutions: ✓ Global IT Outsourcing ✓ IT Assessments, Strategy Roadmaps and Organizational Change ✓ Large-scale Program Management ✓ Cloud Solutions and Cloud Services Enablement ✓ Data Center Consolidation ✓ IT Service Management and IT Organization Goal Alignment
Craig Davis's past jobs
Auxis is a management consulting and outsourcing firm with a proven record of delivering high value results to our clients. Our teams specialize in helping organizations develop the strategies, business infrastructure and cloud services to support long term, profitable growth. Specialties Growth Strategy, IT Outsourcing, Performance Improvement, M&A, Supply Chain, InformationTechnology, Shared Services, Finance & Accounting, Business Process Outsourcing, Cloud Strategy, Cloud Services, Robotics Process Automation, Analytics, and Nearshore Outsourcing
Assumed expanded role in service delivery and operations, reporting directly to the CTO. Led the development and execution of transformational efforts in technology, operations and project management practices for the organization, ensuring consistency in project and service delivery. Partnered with and influenced senior leaders to address a range of critical initiatives for technology and operations including initiatives to increase operating performance, improve process design and controls and generate bottom-line improvements. This includes setting strategy, operational effectiveness, adherence to standards and methodologies and IT corporate policies. Provided hands-on leadership over new Global IT Infrastructure outsourcer including account and technology governance, service management, SLA's, financials and compliance which achieved improved service delivery and customer satisfaction results. Key areas of responsibilities: Service Delivery, Program/Project Management, IT Service Management, IT Operations, Cloud Computing, IT Compliance, Disaster Recovery, Infrastructure/EUD Vendor Management, System Engineers and Operations Data Analytics. Key Skills: Staff Leadership, Service Delivery, IT Service Management, ITILv3 Certified, IT Outsourcing, Program Management, Cross-Functional Team Leadership, Offshore Staffing, Service Level Agreements (SLAs), Contractual Obligations, Strategy, Data Analysis, Process Improvements/Standards, Infrastructure PMO, Budget Management & Reporting, PMP (2005-2015)
Created and managed new department to oversee and direct new global infrastructure outsourcer to achieve $30M+ annualized savings. Served as part of executive team of 5 that negotiated IT outsourcing contract. Led and directly program managed the Assumption of Service (AoS) initiative to introduce vendor's people, processes and technology. Directly led largest and most complex project in company’s history. Worked across executive leadership to ensure service delivery met targeted goals. Provided leadership to Project Management Office by improving project consistency, vendor accountability and governance reporting. Key Skills: Executive Leadership, PMO & Program Management, IT Outsourcing Governance, Vendor Management, Strategic Negotiations, Cost Savings, Data Center Migrations, Program Governance, Organizational Change Management, ITIL, IT Service Management, Service Delivery.
Led Enterprise Project Management Office, ITIL framework, Disaster Recovery and IT Service Management functions across Corporate IT. Responsible for training and developing departments and standards for all ITIL processes (incident, problem, change, request, capacity, CSI, etc.) across Corporate IT which led to improved service delivery to our customers. Realized 20% improvement in efficiencies by standardizing processes and tools using the ITIL framework. Responsible for account management for India based outsourcer which resulted in improved performance. Key SKills: Enterprise Project Management Office (EPMO), Service Delivery, Technology Transformation, Governance Frameworks, Organizational Change Management, Performance Dashboards, Operational Efficiencies, Client Services, Risk Monitoring, ITIL, IT Service Management, Negotiations, Vendor Management.
Promoted based on significant contributions, which included streamlining operations and eliminating waste related to service delivery and performance management. Led onshore/offshore team of 300. Provided strategy, oversight, and direction for data center operations. Consolidated IT operational teams across the US to achieve significant savings. Achieved significant improvements in ITIL/ITSM processes. Led ServiceNow selection and implementation. Key Skills: IT Transformations, ITIL Strategies, Staff Development & Leadership, Data Center Migrations, ITSM Functions, Operational Scorecards, ITIL Framework, Executive Advisory, Technology Migrations, PMO & Program Management, Offshoring.
Built Project Management Office as development manager; subsequently promoted to lead company-wide EPMO for software development, enterprise and infrastructure projects. Managed multi-million-dollar complex portfolio which consisted of 100+ concurrent efforts. Led monthly portfolio governance with executive leadership. Established PMO operating model and created new standards, implemented tools and common templates for consistent project performance. Implemented risk and financial management. Effective talent management and coaching to be recognized for high performing team. Key Skills: Project Management Office (PMO) Leadership, Process Efficiencies, Standard, Portfolio and Project Governance/Reporting, Risk Management, Corporate Integrations, Data Center Migrations, Software development, Acquisition Consolidations, Multi-Million-Dollar Portfolio Management, Staff Development & Leadership
International Client