Craig L Drake

The Sr. Director, HR Benefits & Compliance manages all aspects of the U.S. and Canadian Health and Welfare and Retirement benefit portfolios to ensure federal, state, and local regulatory compliance. The Director, HR Benefits and Compliance: - Supports the design and development of benefit plans and programs. - Monitors the competitive marketplace to ensure awareness of competitive benefits, best practices, and trends. - Oversees vendor relationships from implementation to ongoing administration to ensure compliance with all applicable contracts, performance standards, program policies, and procedures. - Provides oversight to assure compliance with federal, state, and local laws. - Manages the implementation of new policies, programs, and plan design changes and their integration with existing administrative systems. - Offers guidance and training to HR leaders and representatives regarding the execution of HR Compliance and Benefit processes.

As the Global Head of Pension and Benefits, I supported Iron Mountain by: • Developing a global benefits strategy that aligns with Iron Mountain’s strategic business objectives • Deploying a global wellness platform that supports a preventive services portfolio that flexes to align with country-specific norms • Creating a global benefits governance structure in 60+ countries that operates with speed, simplicity, and efficiency • Overseeing the effective communication and storytelling of our benefits plans and programs • Planning and directing the overall design and implementation of all health, welfare, and retirement schemes, as well as Global Mobility programs • Serving as a "hands-on" liaison with shared services and the Company’s outsourced benefits administration provider • Analyzing current and developing legislation and other environmental factors • Overseeing program financials and utilization, preparing annual budgets, and tracking all benefits related expenses • Managing strong vendor partnerships • Ensuring appropriate governance and compliance • Leading, developing and motivating a strong, effective and respected Global Benefits organization

As Region Head, this role provides leadership to a multi-national team of skilled compensation and benefits professionals focused on design and implementation of compensation, benefits, executive non-qualified plans, wellness and resilience, sales incentive plans and recognition programs in the Americas (AMC) region - Canada, United States, Puerto Rico, Central and South America. Key initiatives: - Developed a "front-loaded" Paid Time Off plan which reduced accrual liability and strengthened regulatory compliance while providing employees with enhanced time off flexibility for employees - Created a disciplined process to manage complex benefit renewals in over 25 countries - Development of simpler, more efficient benefits governance structure that aligns decision-making across multiple legal entities while mitigating compliance risk - Overseeing the merit and bonus payout process across North and South America by applying an organized, systematic framework around deployment and communication - Member of the Investment Committee overseeing the strategic asset allocation of DB investments and providing guidance on investment options, returns, and fees of a DC plan with over US$2B in assets - Appointed Privacy Officer to ensure the maintenance of and adherence to policies and procedures relating to Protected Health Information in compliance with federal and state laws

With a focus on profitable growth, relentless execution and business-led collaboration, the Senior Consultant at the ABB Americas Center of Expertise (CoE) is charged with driving the design of benefit programs that are market-competitive and integrate operating standards for processes, tools, and methodologies that support the ABB Total Rewards strategy. The CoE creates design solutions that result in enhanced financial controls, in improved governance, and in a superior employee experience. Initiatives of note include: - Integration of 3 different severance benefit plans into a single, simpler severance arrangement that provides a market-aligned solution to employees exiting the organization; - Harmonization of 4 non-qualified deferred compensation plans, creating one plan that incorporates leading design practices including "flex" accounts, a change in control provision, and a variety of distribution/payment options; - Merger of multiple 401(k) plans (with different 5 employer/employee formulas) into one offering, designed to be peer competitive while supporting our shared responsibility retirement philosophy; - Leading the development of the business case and RFP process for a US benefits administration solution that uses state-of-the-art consumer tools, personalized data, and integrated back-office services to create a superior, holistic well-being and resilience experience for employees; - Managing the data entry and validation of the Americas global benefits data repository (Mercer GOLD+) with specific oversight over Canada, Puerto Rico, and the United States; and - Development of a harmonized time away proposal (paid time off, vacation and leaves) that meets local, state and federal requirements while reducing the organization's accrued liability.

The Global Benefits Portfolio Manager collaborates with members of the Red Hat People Team, including regional and country-specific HR business partners and business partners in the development of benefits strategy. Specifically, the Global Benefits Portfolio Manager: - Drives the development, management and assessment of the Red Hat global Total Rewards strategy in the 35+ countries in which Red Hat operates in order to attract and retain key talent while creating programs that are compliant, competitive and delivered in a cost effective manner. - Continually assesses the global benefits strategy in light of emerging legislative, social and business trends and makes recommendations to better meet the changing needs of the business and its associates. - Ensures a consistent approach to educating and marketing benefits to Red Hat associates. - Provides globally consistent benefit spend financial models which leverage associate and business data to understand labor rate and fiscal impacts of benefit practices and recommendations. - Conducts on-going due diligence to ensure benefits partners are providing market-competitive services and pricing. - Manages ongoing relationships with contracted partners to ensure quality, timeliness and efficiency of services.

Develop, implement, and deliver cost-effective performance in health, welfare, and retirement plans in order to attract, motivate, and retain extraordinary employees. Partner with the executive team in the design and execution of a global benefits strategy and governance model encompassing team members in India, Canada, Israel, Australia, Singapore and the United Kingdom. Serve as a wellness champion that delivers innovative solutions using the latest technology and behavioral principles. Continually evaluates benefit plans with regard to emerging macroeconomic and legislative trends, including Health Care Reform.

Director of Total Compensation & HRIS (2007–2010) Director of Compensation, Benefits & HRIS (2000–2007) Director, Employee Benefits (1996–2000) Recruited to lead benefits integration and change management efforts after merger that tripled the size of the workforce. Promoted to increasingly responsible positions. Developed strategies, policies, processes, and programs that saved millions of dollars without compromising benefits quality for 27,000+ global employees and their families. • Formulated infrastructure, processes, metrics, and philosophy for benefits and compensation where no strategy existed. Developed transition rules adopted for future acquisitions and processes to sunset legacy benefits. • Slashed health care costs from $2MM to $10MM in four consecutive years through claim management, aggressive negotiations, and innovative plan design. Delivered one-year 0% trend in prescription drug expenses. • Captured $12MM reduction in annual pension expense by “freezing” company’s pension plan while complying with 204(h) participant notice requirements. • Took charge of and overcame roadblocks to launch www.mylabcorp.com, an award-winning Web-based employee communication and support portal. Expanded scope, creating LifeBalance, a comprehensive employee support program with resources from financial counseling to legal services. • Designed and executed PeopleCare, a novel behaviorally-based advocacy program that created “internal champions” of innovation and change. • Launched cutting-edge employee biometric testing program, enabling cost-justified disease management interventions and baseline health measures for ongoing evaluation of wellness/disease management initiatives. • Introduced company’s first metric-driven performance management system. • Pioneered company’s first consumer-driven health plan integrating wellness/disease management. Replaced PPO and EPO plans, leading to average 6.5% medical cost trend over a 3-year period.

Designed and administered all health and benefits plans, including medical, dental, vision, prescription drug, short- and long-term disability, group life insurance, and flexible spending accounts. • Led early-adopter efforts to use email alerts and automated benefit enrollment systems to eliminate outmoded paper-based processes.