Daniele Cozza

Providing Operation and Business Consulting services tied to the introduction of BSS and NFV Solutions, for digital products and services enabling the traditional operators to play in a wider digital landscape. Working actively with major CSPs in: delivering framework and methodology to support their change in the business processes; providing recommendations on the Innovation (investigating new business models, B2B2C, B2C2C) and on Business Agility (introducing PLM methodologies to achieve cost efficient enterprise process ad quality products and services). Leading the integrated Product Lifecycle Management (iPLM) practice within the Digital Service Transformation (DST) consulting offering, but also the Charging & Billing beyond LTE solution topic. Among others, here main past and current engagements: • Telecom Italia: lead meetings with main stakeholders for OCS bid. • Vodafone Account Department (VAD): supporting the definition of new leads (Market to Leads) and chase opportunities (Lead to Opportunities) with customers worldwide (recently Turkey, Italy, UK, Mozambique, Germany, Qatar), often engaged in RFIs and RFQs, leading meeting with Vodafone procurement. • Orange Group (Innovation line): leading business use case work stream for the definition of new way to utilize BES, supporting different business models for Orange FR and group. • UK (Business Change Management): Centralized Product Management, Product Delivery analysis and design, Innovation and Business Agility analysis, Customer Experience analysis, Customer Management, Business processes analysis and design, Target Operational Model analysis and design. • Netherlands (Product Domain Manager): Support the work stream for the introduction of the centralized Product Catalogue (UPC) integrated with CRM and Convergent Billing Solution (CBS). • Thailand (BSS Transformation): part of team outlining the customer Business Transformation, due the introduction of the new Convergent Billing Solution (CBS).

Plan, Analyze, Design (PAD) the releases on Mediation layer within the BSS/OSS transformation project in VF UK Head Quarter, Newbury. Mainly involved on: - providing progress update to the executive layer on OSS Mediation PAD - Managing Issue (problem solving) and Risk (implementing mitigation actions) impacting OSS Mediation project deliverable. - lead all project stakeholders in workshops and jointly working sessions in scope for the Analysis and Design. - ensuring all the system's components are coordinated and integrated. Integrated change control processes are also managed.

Worked on Level 5 process design, arranging training sessions, collaborating with the Transformation Program Manager. Till the end of December was working, in Huawei Head Quarter, Shenzhen (China), within Huawei Managed Services strategic growth area on Analysis and Design phases of Network O&M process engineering. Following eTOM process framework, integrated with leading practice from ITIL, he’s working on Level0-4 process framework design (in Shenzhen and Hutchinson Hong Kong pilot site). He’s focused on S/PRM activities in order to activate Huawei MS Multi Vendor capability as single point of O&M services.

Client Vodafone CZ, Prague he works on Vodafone FILIP project Phase 2. Phase 1 was introduced to have Postpaid & Prepaid convergent charging into Surepay, Phase 2 is driven by implementation of business proposition in VF Filip program, it will have its software delivered to the same site(s) and installed on same machines. With the Phase 2, a Converged Corporate - Mass market rating solution is delivered. He is responsible for managing third parties deliveries (including Ericsson and Logica). Interprets and translates VF client requirements into a solution, operates as a single point of contact for the VF client as ALU Vendor Manager from beginning to the deal closure. Plans and leads the design and implementation of all activities for the IN SurePay Convergent Platform in alignment with overall business requirements.

Client Vodafone CZ, Prague lead the build of the Intelligent Network (IN) solution provided from Alcatel-Lucent (ALU Surepay) and find out related Provisioning & CDR Reporting interface agreements. An integrated Convergent Prepaid-Postpaid rating platform is delivered into a new BSS architecture for a growth TLC industry as Vodafone CZ. Work directly with the ALU development team to design and implement new marketing proposition, to test build and deploy hardware/software. As IN SME (Solution, Application & Asset Engineering) he provides functional and technical expertise to plan, analyze, define and support the delivery of Surepay capabilities. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client change requests interacting with ALU Chinese development team. He leads the System Integration Testing phase on Alcatel Lucent solution.

Client: Telecom Italia His role is to support the Telecom Italia customer for the work of Program Management of Service Offering. In this context has deepened its expertise on VoIP and in particular way in the processes of delivery and provisioning IPPBX Cisco solutions and other vendors in business area.

Client: FastWeb He was involved from the StartUP of the Accenture offer for FastWeb. The objective of Accenture was to collaborate with Fastweb to achieve the capability of Order Management, CRM and Rating Post Paid necessary for launching the new offer mobile in the MVNO business. After the first week in preparing the offering, he has been involved for High Level Design phase, in which Accenture defined the high-level functional, application and integration solution for the area in-scope. During this phase his role goes vertically on the Integration solution by using a new Enterprise Service Bus (ESB) and the Business Process Management (BPM) engine based on BEA AcquaLogic solution in order to create an infrastructure of services orchestration.

Client: Poste Mobile With own old expierence on IN services, supported all the Testing phases on Intelligent Network integration. The Alcatel IN Open Service Platform enable the communication between the Vodafone Core Network Nokia MSCs (in INAP CS1 and CAP1) and external rating system (via a Diameter interface). The chain under test enable MVNO Poste Mobile to launch the PrePaid Service for voice, video call and SMS traffic. He cares on physical SS#7 configurations, analyze the INAP and CAP1 traces during testing phases, address key issues about system integration. He operates with Vodafone and Poste Mobile stakeholders for regular projects updates. During this role has been envolved in a Team for MVNO's offering. He collaborates with collegues to prepare Mediaset, PAM, Wind MVNO offers.

PMO Activities - he worked on centralized Ericsson PMO to support ICT Engineering and Operations Group's planning, to address key stakeholders' concerns about lack of regular and effective status updates. - Process Reengineering Lead: worked with teams to drive for effective process redesign, he improves communication skills. Provide thought leadership and strategy to the area of H3G-E/// interworking process. Transformation Program: - He has been involved in a project as MS TOP Process Expert (PE). He managed effectively all the Management Control process adaptation as defined by Working Level Agreements (WLA) and Support the MS TOP Solution Manager. - He has been involved in as Project Manager for the English Language Training Program. The project has been developed from the starting point: Start (supplier evaluation, SWOT Analysis, bid), Planning (Project start Meeting, training plane, communication plan), Execution (control the training development, the targets achievement).

Leading testing group (five members) for Telco Network Management System (TNMS) integration with Network Element Manager

As employee of H3G Italia S.p.A. that has been the first UMTS operator worldwide that has launched mobile 3G services in March 2003. Worked on Alcatel Intelligent Network and Ericsson Core Network system integration. He used Camel Phase 1,2,3 signalling and Ericsson CS1+ signalling to implement this integration.

Worked on Lucent Intelligent Network for Sure pay Service qualification in Italy (Rome and Milan), UK (Swindon, 5 months) and China (Beijing, 1 month); design and developing scenarios for Functional and Load Test on TEKELEC MGTS

Worked on Ericsson Intelligent Network for Value Added Service development

training period: implementation of a sub-system of the Core-INAP intelligent network protocol primitives, on the TEKELEC MGTS developing tool. More specifically, the main intelligent network services (televoting, free number, credit call, premium charging) were translated to the european protocol.

qualification of new releases of numeric automatic switching systems: a real-world case was examined through lab activity, using the commercial tool ITS Siemens to generate calls. A test suite for Supplementary Services on fixed network was revisioned, and the software release of the test suite was tested on a Alcatel UT 100 system.