Daurence Johnson

►Full Cycle Recruiting: Oversee sourcing, candidate pipeline, interviews, background checks, offer process, I-9 management, and onboarding in the HRIS system and support hiring managers with staffing. ►Offboarding Management: Lead and participate in exit interviews, prepare documents, and ensure cross-functional communication and company property retrieval. ►HR Operations: Maintain personnel files and internal databases, liaison between employees, managers, and payroll, answer HR employee questions promptly, complete employment verifications, track employee referral program, update HRIS as needed and generate reports, effectively process HR mail, attend the unemployment appeal hearing, oversee worker’s compensation, manage approved company drivers for insurance, create templates for consistent email communication, and direct two reports. ►Benefits Administration: Respond to benefit inquiries, assist CFO with benefits analysis, and oversee open enrollment. ►Investigation Management: Improve and implement investigations, conduct intake interviews with complaints, respond to grievances, and follow up with relevant parties, analyze and communicate with company stakeholders about concerns. ►Policy Compliance: Partner with the senior leadership team on new policy development during the COVID-19 pandemic, review and drive adherence to the employee handbook, maintain employee labor board and posters, and report to agencies. ►Employee Engagement: Collaborate with the senior leadership team on employee retention, coach and advise managers on employee relations, performance, and behavior, host manager training, pursue employee feedback and provide suggestions on morale improvement. ►Career Development: Designed and launched a plan to offer promotions to non-exempt employees for retention and growth. ►Diversity and Inclusion Partner: Survey culturally diverse workforce and discuss strategies with managers to improve work culture and provide guidance.