David Dall Ara
About
David Dall Ara is from Savona, Liguria, Italy. David works in the following industries: "IT Services and IT Consulting". David is currently Head of Information Technology at Piaggio Aerospace, located in Villanova D'Albenga. In David's previous role as a Head of Business Information Systems and Applications at Piaggio Aerospace, David worked in Villanova d'Albenga until Jun 2016. Prior to joining Piaggio Aerospace, David was a IT Consultant at Varie Aziende and held the position of IT Consultant at Genova, Italia. Prior to that, David was a Head of ICT Architecture & Project Management at Selex ES, based in Genova, Italia from Jun 2013 to Jun 2014. David started working as Head of Datacenter Managment & Centralized Services at Selex ES in Jan 2006. From Jan 2003 to Jun 2006, David was Head of Process, Technology and Architecture Improvement at Elsag Spa. Prior to that, David was a Head of ITSM Tools and Process at Elsag Spa from Jan 2003 to Jan 2005. David started working as Project Manager at Elsag spa in Jan 2002.
If you’re looking for David Dall Ara's email address, you can find it on finalscout.com. Finalscout is a professional database with more than 500 million business professionals and 200 million company profiles.
David Dall Ara's current jobs
I'm in charge IT Department. I Manage IT Strategy, Design and Operation activities to ensure that IT Services support Business Strategy and Operations to achieve Business Goals. I manage ICT Infratructures, ERP and Technical Processes and Applications Evolution.
David Dall Ara's past jobs
I'm supporting Business and Enterprise Services, in Aerospace sector (including Manufacturing and MRO) by Microsoft Enterprise Platform and MS Dynamics AX ERP, in terms of Projects and Service Management. A complete Business Intelligence, Analytics and Integration environment is developed by Microsoft BI and Integration Platforms. All Intranet and Extranet Web application is developed by Sharepoint Platform. I'm currently managing a team of 12 professionals in Application Management area and Project Management.
As an IT Consultant, I help large companies of the Italian market to design, deploy and Manage ICT Architecture and Services. With more than 15 years of experience in the ICT Services & Projects I support Enterprises to evolve, transform & optimize ICT Architecture IT Service IT Service Management Process IT Sourcing & Governance Model My experience is well supported with a complete set of Certifications: - ITIL Expert - Prince 2 Parctitioner - ISO/IEC 20000 - ICT Economics & Total Cost of Ownership Model
With a ICT Architects & Project Managers Team I manage ICT Projects and Programs In Large Enterprise and Government Market. I manage all ICT Infrastructure Projects & Programs in this main Areas - ICT Enterprise Integration - ICT Service and Application Transformation and Evolution - Datacenter Consolidation - Enterprice Network & Security - IT Service Management & Governance
I'm in charge IT Centralized Services: • End User Service by a Service Desk (80 Agents). It supports more than 35000 Users/workplaces of Public Sector and Finmeccanica Group, mainly in Italy but with some company Worldwide. • Service Operations & Technical Management (Delivery Datacenter Services and Network Operation Center): three main sites, Genoa (Primary Site), Rome and Naples (DR Site), more than 2000 Servers. This Area (100 Employees) is organized by Technology Competence Center (Network, Communication & Collaboration, System Management, ERP Operation,..) • Technology, Tools and Process Evolutions: This group manages all projects in terms of Technology and Architecture, ITSM Tools and Process evolution according with ITIL v3 Best Practice. • Service Management: The Service Managers manage relationship and communication with Customer, monitor Service Level and Service Quality. They manage related Service Contract in terms of revenue, Cost and Financial Aspects and all Underpinning Contract. I manage this Organization with 7 direct delegates In this role I have the Budget responsibility in terms of Cost and Revenue (30M Euro).
Elsag Datamat - ICT Outsourcing Business Unit. I was in charge of Process, Tools, IT Architectural and Technological evolution for our Company and for our Business. I followed ICT Technology Market in terms of address strategic choice. By Process Improvement Function, I managed Process Improvement and Evolution in all Service Lifecycle (Service Strategy, Service Design, Service Transition and Service Operation) according with ITIL good Practice. In this role I managed a team of Project Managers and Architects (10 people).
Elsag - ICT Outsourcing Business Unit, I was in charge of Application Management and Evolution of ITSM Tools and the other Customer Service Applicatons. In this period I followed as Project Manager Projects about Process Analysis, Design, and Implementation of IT Service Management System for Italian Post, Italian Navy and Eurofighter Consortium in Munich (D).
Datawarehouse for Service Level Management and Reporting for 30 Customer/Contract.
I followed IT Process and Service Assessment for two big companies (Fincantieri – Italian Shipbuilding Company, Piaggio Aero) to evaluate and propose a new Sourcing Model for ICT Services. Project Manager for an R&D Project in collaboration with Genoa University with the objective about analyzes and test new technology to support Customer Service and Logistic Activity.
For Elsag Spa in ITSM Project. I managed Development and Integration Activity for WEB Based Customer Service, Customer Relationship Management and Call Center (CTI/IVR) applications. Application Analyst for San Giorgio System Technology. I contributed to Analysis and Development for Logistic, Plant Maintenance, Customer Service and Call Center Applications. Database Administrator for an Italian Post’s Distributed Logistic Application.