David Mirt

Staff accordingly to reach target of receiving goods same day as receipt. Gather data to develop KPI's for staff as well as support product management in rolling out NPI's. Support operations staff in daily activities from receiving, storing, packaging and shipping goods to customers. Manage training and calibration of tools for staff in accordance with ISO 9001:2008.

Manage buying queue, purchase products to minimize stock outs, expedite as required, source products as well as act as a liaison between sales and suppliers to provide critical information requested by customers regarding application of products, data sheets as well as sourcing non-stock items. Support products management in NPI's (New product introductions) and EOL for legacy products. Support quote specialist team from a procurement perspective.

- Ensuring Costumer Satisfaction: Currently working with a process design team that is trying to improve customer relations through the use of ERP system. Ensures that clients have the most accurate and up-to-date information on the products they have purchased or are seeking. - Managing Industry Relations: Fulfilled the role of acting as a liaison between customers and suppliers. Was relied on by management to work directly with the suppliers and find the most reputable companies to provide the best products to the customers. - Business Trends: Worked with ERP system to manage products and their description; provided product prices and certificates to the business analyst. Provided data for the manager to figure out current business trends and peak distribution time.

- Process Efficiency: Developed a mathematical formula for pre packing SKUs. Determined stocking levels and replenishment cycles on 75% of SKU’s. Pickers are now able to retrieve stock already in appropriate pack and bulk sizes. This minimized waiting time for clients and decreased picking times from 5 lines in 15 minutes to 5 lines in less than 5 minutes. This has helped to ensure that 98 per cent of orders are ready to be processed immediately and shipped out on time. - Employee Efficiency: Assessed where the focus for the day is and delegated tasks for 25-30 employees. Ensured that employees were familiar with entire distribution processes from the moment products are received, to when they are packaged and shipped. Developed a cross functional training program to ensure employees could receive, replenish, package and store inventory. Assessed the functionality of new employees twice a week by administering bi-weekly reviews based on assigned tasks and ensured that employees were meeting their targets.

- Conduct day to day planning activities to achieve operational effectiveness and meet customer requirements. - Schedule resources for the following day. - Calculate and log measurements of daily activities. - Make recommendations for continuous improvements and process orders.

- Balance workload and resources to maintain optimal order fulfillment and achieve deadlines. - Maintain all measurements and assigned logs. - Reconcile work during and at the end of the day, this includes keeping sales order queues accurate, ensuring that all orders shipped out to customers. - Develop and allocate resources, this includes training employees, changing staff levels, and identifying potential obstacles and problems.

SPECIALIZED TRAINING/CERTIFICATION - Certified Fastener Specialist - Fastener Training Institute (July 2013) - First Aid Certificate – EMP Canada (December 2010) - Root Cause Analysis Certificate – ISG Inc. QMI SAI Global (June 2010) - Management Skills for New Supervisors and Managers - Canadian Management Centre (April 2010) - Process Design Reengineering Certification Program - Hammer & Company (April 2009) - Forklift operation certificate - Tri Country Fork and Lift Truck Training (December 2008)