Derek Abad PMP PSM

Growth and Mindset Coaching for Health and Wellness Business Owners

• Program Management: responsible for planning, supporting, prioritizing and motivating agile product teams to achieve a high level of performance and quality in delivering agile software products that provide exceptional business value to users. • High level of knowledge and experience in blending traditional project management principles and practices with an Agile development approach to fit large, complex, mission-critical, enterprise platforms and products with the appropriate level of planning to provide the right balance of agility and predictability. • Support multi-function project teams with at least 10-15 team members including Product Owners, Software Engineers and QA Engineers. • Experience collaborating with SCRUM/Lean Product/XP/Agile methodologies with enterprise-level application development projects. • Experience interacting with both business and technical individuals at all levels including the executive level • Experience managing projects with complex inter-dependencies and transformational objectives. • Conduit of information between engineering and other functional groups and stakeholders (both technical and non-technical) to ensure that decisions and status are understood. • Recognize and manage technical, functional, operational, and scheduling risks, understand product and organizational capabilities; Flag and mitigate issues before they impact the program; Correctly represent the urgency of issues and escalate issues appropriately. • Proactively manage changes in program scope, identify risks, issues and contingency plans • Develop relationships, promote awareness, and educate program members on adherence/support of the overall program governance framework.

• Technical and implementation focus is on providing standard and customized applications to resolve business issues. • Conduct business process evaluations to gain technical knowledge of business requirements. Analyze and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes. • Gather business requirements and translate into technical requirements. • Collaborate with development to create new customization with design, documentation, testing and training. • Identify business system requirements and related business/application solutions over a complete business process. • Identify problems, research alternatives, prepare presentations, drive solutions, test to confirm, gain consensus, and implement solutions for multiple applications within multiple functions. • Provide training and support directly to customers. • Create documentation of business processes, training procedures, and standard operating procedures. • Maintain system protocols by writing and updating procedures.

Key Accomplishments: • Organized and executed the implementation of the Naval Special Warfare (NSW) Personnel Accountability program at eight SEAL Teams and 17 NSW support organizations. • Prioritized, managed, and evaluated all stakeholder requirements, leading to increased customer satisfaction and user base growth of 500% in eight months. • Provided vital evidence through data analysis of program effectiveness and efficiency, instilling confidence in the Commander of Naval Special Warfare Command to approve and replace a competing $24 million program.

Key Accomplishments: • Conducted research and gathered stakeholder requirements to define and develop project charter, execution strategies, quality assurance checklist, and customer acceptance criteria. • Leader of cross functional teams comprised of civilian and military data analyst, web developers, and program implementation team members in problem solving, conflict resolution, negotiation, technical documentation, system testing and operations, and user support and training. • Responsible for the design and integration of enterprise business systems for 8,300 users across the Naval Special Warfare (NSW) Community. • Reviewed hundreds of customer feedback records to manage user-interface and user-experience improvements and upgrades. • Increased application user base by 700% in 6 months through successful implementation of agile project management methodology.

Key Accomplishments: • Managed the allocation of $10 million in resources and manpower distribution consisting of 261 personnel to support mission critical infrastructure projects for improving quality of life and force protection posture for NSW SEAL teams. • Coordinated the deployment of logistics, sensitive assets, and equipment to and from classified austere locations. • Scheduled and reviewed the maintenance, repairs, and quality control inspections for live-fire NSW training facilities and ranges, resulting in the saving of $140K in operational funds. • Completed and approved Operational Risk Management (ORM) and safety plans for 21 major construction projects, 16 training evolutions, and 6 preventative maintenance inspections.

Key Accomplishments: • Planned and estimated activity duration, cost, man-hours, timeline, materials, and resources for large construction and rehabilitation projects estimated at a total value of $2.4 million. • Communicated the completion of project milestones, delays, design change directives, and earned value calculations through status reports and presentations. • Cultivated and developed international relationships while conducting humanitarian and peace keeping operations in Iraq, Afghanistan, Bahrain, Jordan, Montenegro, and Burkina Faso.