Diana Morato
About
Diana Morato is from Lisbon Metropolitan Area. Diana works in the following industries: "Retail Apparel and Fashion". Diana is currently Non-Executive Board Director (NED) at ADOLFO DOMINGUEZ. Diana also works as GAR Advisory Board Member at IE Business School, a job Diana has held since Jul 2021. Another title Diana currently holds is Chief Revenue & Growth Officer (CRO) at Sensei. In Diana's previous role as a Chief Digital Officer at TotumGroup, Diana worked in Madrid, Community of Madrid, Spain until Apr 2021. Prior to joining TotumGroup, Diana was a Managing Director & Co-Founder (Exited - acquired by Bird) at Circ and held the position of Managing Director & Co-Founder (Exited - acquired by Bird) at Madrid Area, Spain. Prior to that, Diana was a Managing Director Spain at Deliveroo, based in Madrid Area, Spain from Jun 2015 to Mar 2019. Diana started working as General Manager Spain at Zipcar (Avis Budget Group) in Madrid Area, Spain in Feb 2015. From May 2012 to Jan 2015, Diana was Director, Global Business Development & Sales at Fon, based in Madrid Area, Spain. Prior to that, Diana was a Manager, Group Corporate Strategy & Business Development at Indra, based in Madrid, Spain from Jan 2008 to Apr 2012. Diana started working as Management Consultant at L.E.K. Consulting in London, United Kingdom in Jan 2006.
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Diana Morato's current jobs
Transforming the physical shopping experience for customers by creating technology for the stores of the future. Our technology for autonomous stores enables customers to have a great queue-free shopping experience & allows retailers to gain insights and intelligence that take their in-store operations and sales to the next level.
Diana Morato's past jobs
Leading the Group´s digitalization objectives in close collaboration with the CEO and other senior executives. Heading the Group´s digital transformation business unit.
Headquartered in Berlin, we raised 50M Euros in 2019, Europe´s largest Series A, launched a fleet of next-generation electric kick-scooters across 7 countries and became market leaders in most cities before selling the company to the global e-scooter leader Bird. Achievements: - Business & Strategy: #1 Micromobility company with the largest footprint in Spain, among top 3 players in every European country where we operate International footprint: expanded service to 7 countries within the first 10 months - Operations: Pivoted from working with external providers to internalise logistics management resulting in an improvement of unit economics. Proprietary scooter design in Germany and production in China - Public Affairs: Created strategic moats by winning tenders and collaborating with public authorities - Finance, M&A: Raised 50M€ capital in Q1 2019. Acquired a local competitor in Spain in Q2 2019 Attained positive unit economics in almost all cities by Q4 2019 Exit: Sold the company to the world's largest micromobility player in Jan 2020 before the Covid impact
Role: - Founder: Leading Deliveroo in Spain since starting its operations in 2015. - MD: Fully responsible for the country P&L and strategy. Driving local execution via a team of over 180 employees in marketing, business development, operations, customer service and HR - EU Leadership Board Member: Influencing Group Strategy, product development prioritisation and company culture Internal Achievements: - First country globally to break-even at operational level - 2nd fastest growing Deliveroo market: consistently >100% y/y revenue growth for 4 consecutive years - Attained highest employee satisfaction levels resulting in the lowest unwanted staff turnover rate - Shaped a great company culture with a clear sense of responsibility, ownership, pride and a collaborative working style - NPS >75% for riders restaurants & customers External Achievements: - 68% marketshare: Positioned Deliveroo as the leading food delivery company in Spain - Brand / Loyalty: Iconic brand that stands for innovation, best-in class food delivery service & the place to find the best local and international restaurants - Innovation / Growth: Set up new business units such as Editions (custom built dark kitchen sites), Marketplace, Advisory & procurement services - National reach: millions of customers in 35+ cities ordering food from over 6k restaurants which is delivered to your door by a network of 2k delivery riders in less than 30 mins
Zipcar is the world's leading car sharing network and part of the Avis Budget Group. Achievements: - Turnaround and restructuring of existing operations and team - Achieved company wide profitability of the Spain business - Launched car-sharing service in Madrid
Fon is the world´s largest WIFI sharing network offering end users easy, cheap and seamless access to the internet when they are on the move around the globe. Achievements: - Tripled revenue by driving a new sales channel (ISP) reorienting the sales strategy from B2C to B2B2C - Expanded the business geographically by signing SAAS contracts with some of the world's largest telcos (Deutsche Telekom, Oi, Turk Telecom, Telstra, Vodafone, etc) - Set up regional hub structure to deliver service to ISPs - Created a lean and efficient team structure by reorganising the commercial, account management and CS teams, standardising processes, developing playbooks and creating training & development offerings - Radically improved the relationship between commercial, product management and tech teams by working with other C-Level executives on communication, alignment of objectives, revising processes and increasing over-all transparency.
Heading corporate strategy planning and supporting international business development at Spain´s leading IT services company (2.5 €bn revenues, listed IBEX-35, over 35.000 employees and operations in over 90 countries).
Retained in assignments for some of the world´s leading private equity firms and Fortune 500 companies in corporate strategy, business unit strategy, strategic planning process, and innovation support projects. Industries covered include: air & surface transport, healthcare, financial services, FCMG and media & entertainment.
Composed of 80 former Presidents and Prime Ministers from 56 countries, the Club de Madrid is the world’s largest forum of former Heads of State and Government. It is an independent non-profit organization created to promote democracy in the international community.
Analyst in the Policy Planning team at the Private Office of the NATO Secretary General in Brussels.