Dillon Sayman

- Led the analytics team for that drove the successful launch of Atlassian’s Freemium products driving record levels of signups, MAU, and purchases for the company - Managed and mentored a global team of data scientist that enabled top line growth efforts by identifying large scale improvements to new customer acquisition and customer cross-selling - Identified the largest opportunities to ensure Freemium’s success and alleviate major customer pain points in joining, growing, and purchasing for this new segment of customers - Managed the development of our core goals for the Freemium program and ensured that our product teams were driving towards the top line metrics and drove success of the program - Established career and technical growth plans for the team that improved team happiness and willingness to stay

- Coordinated the development of a net new metrics framework for our Campus tools team that enabled them to appropriately prioritize and track their progress against meaningful goals - Established the first tops down goaling system in this area that ensured each of the disparate teams made meaningful contributions to the top line metrics and significantly minimized waste - Recruited and mentored a team of data scientists that were the first in this portion of the company

o Integrate a variety of analytics groups across the company into one organization that enables the analytics community to operate more efficiently, accelerate development and delivery, and improve the capabilities of the organization o Establish best practices and standards that raise the overall performance and impact of the team o Drive successful technology stack migration by setting core requirements and working with the operational teams to prioritize and execute across multiple areas while mitigating any losses to the business o Cultivate a data driven product development organization that prevented large scale issues from reaching production and enabled multiple new products to be successfully brought to market o Deploy new performance reporting and accountability process across the company to ensure disparate groups are progressing towards goals and course correcting when appropriate o Hire and develop a diverse and cohesive analytics organization that effectively cross collaborates and delivers o Manage and deliver high quality analytics across product, business, and operations to drive optimized decision making and performance

o Expand our PXA team support into multiple new areas and by garnering support from key cross functional partners, scoping out relevant projects and needs, and building sufficient roadmaps to onboard new team members o Mentor and support 20 plus analysts and managers on the PXA team and receive the highest employee satisfaction scores of all of the managers on the team since joining o Responsible for entire recruiting process that brought in 30 new high quality people in 2019 o Coach and guide analysts on bespoke product analytics resulting in driving large improvements across the Ads domain o Create standardized frameworks to think about product analytics and improving quality of products which enables the organization to share common language and improves the overall ability to build and ship high quality products

o Grow, develop, and mentor a team of data scientists that are at the core of NCR's strategic vision to advance the company's data maturity and analytics capabilities o Work with internal teams to navigate the change management curve across the organization and bring new data analytics methodologies and processes to the forefront of a variety of areas to engrain a data driven culture o Establish an Agile Scrum methodology in the NCR Analytics landscape to drive continuous innovation and progress across a multitude of business units by prioritizing needs and removing impediments from the path to success o Develop and drive strategic innovation to modernize the data landscape, realign and optimize human capital, and redesign core business processes to drive multimillion-dollar savings initiatives to improve NCR's bottom line o Enhance NCR's analytics capability and assist in developing go to market strategies for strategic new products that expand NCR's portfolio of offerings o Interface with external customers to execute innovative initiatives that drive improvements across their environment and increase customer satisfaction preventing revenue erosion and increasing the opportunity for revenue expansion

o Mentor fellow analysts on data science and analytics techniques to enhance their skills and educate them on NCR processes and methods o Define and drive requirements for database infrastructure, ETL, storage, and performance requirements o Coach associates in utilizing an array of tools to perform a diverse set of task consisting of forecasting and planning, predictive modeling, data visualization, and others to maximize productivity and effectiveness o Visualize and mine data with Tableau, R, Python, and advanced Excel skills to provide direction and information to NCR Executives to make strategic decisions about the future direction of NCR

o Utilize and employ Python scripting and Teradata Aster’s multi-parallel processing capabilities to transform and compile data, develop machine learning algorithms, and construct business logic that predicts failures and recommends repair actions generating higher customer satisfaction and availability on 80,000 pieces of NCR hardware (ATM’s and Point of Sale units) that transmit millions of status of health, wounded, transactional, and environmental messages o Define and drive requirements for the database administration team to establish governance and security of the Aster database ensuring data accuracy, reliability and security o Leverage R and Tableau to develop a labor requirements forecast that converges historical trends, sales efforts, Continuous Improvement benefits, and local intel resulting in a highly accurate global forecast of resource requirements to fulfill NCR service contracts enabling intelligent workforce decisions and optimizing labor spend and enhancing service o Visualize and mine data with Tableau, R, Python, and advanced Excel skills to provide accurate, pertinent, and influential insights into the current business state and future opportunities allowing NCR Services to optimize their business and objectively quantify the ROI of programs o Consult with internal business customers to gather requirements that influence core metrics and analysis empowering leaders to make sound, data-driven decisions that guide operational activity, resource allocation, and Strategic Long Term Planning

o Implemented a redesigned reporting system that updates automatically and has reduced the workload by over 75 percent while obtaining a Six Sigma Green Belt o Created a turns-by-part analysis that flags upcoming part shortages that prevents line shut down o Researched and advised lead executives on decisions that would steer the future of the company o Developed a complex and highly accurate forecasting model that predicts a rolling 18 months of sales over 500 plus parts and one quarter of a billion dollars per year o Compiled an intricate video to commemorate Caterpillar’s 30th year in Franklin with attendees such as Governor Mike Pence

o Work intimately on a team of four to solve day to day problems that occurred across six locations o Coordinate the development, planning, and execution of large scale renovation and new construction projects o Develop practical knowledge in the areas of electrical, carpentry, construction, and welding o Solve complex, time-sensitive problems that are high profile and closely monitored by owners

o Collaborate with a professor on the Discrete Mathematics curriculum development and progress o Plan and teach weekly class sessions in a lecture setting with class sizes of over 20 students o Independently conduct two weekly review sessions o Mentor over 100 collegiate students in a complex field of study o Communicate complex topics in an accessible manner to all students