Dimagi Gayanika

Interact and communicate with clients based on the EMEA region and deal with the top personnel to clarify the provided information through the Jira Project Management platform. Adaptation to a new set of tasks once in a while with the contribution of highly motivated teams and given a service level agreement of 1-3 days depending on the urgency of the task to complete the client requests and directly reporting to the Operation Managers and other top personnel in UK, Russia and Israel. Carried out a database set-up and managing for the project of Coca-cola, Henkel, Sanofi, Diageo, etc., setting up the implementation of data in apps and systems and use of MS office packages including Excel and MySQL to a great extent, trade processes, client reporting, and problem resolution for different client accounts.

Develop self-confidence and enhance communication and computer skills. Trained to well connect with a network of people and excellent customer service. Understand banking operations and procedures by performing assigned projects and responsibilities throughout various banking departments including administrative functions, the idea about the maintenance of the premises related to constructions, electrical and janitorial service.