ER

Edu Rodriguez

IT Service Manager (Service Desk)
Request removal
Email: ****z@bochk.com
LinkedIn: Edu Rodriguez
Location: Metro Manila, National Capital Region, Philippines
Current employer:
Tonik
Current title:
IT Service Manager (Service Desk)
Last updated: 22/05/2023 00:06 AM
Get valid emails for Edu and 500M other professionals
20 free emails each month. No credit card required.
500M
Business Profiles
20M
Company Profiles
200M
Email addresses
98%+
Email Delivery
About

Edu Rodriguez is from Metro Manila, National Capital Region, Philippines. Edu works in the following industries: "Banking". Edu is currently IT Service Manager (Service Desk) at Tonik. In Edu's previous role as a Information Technology Operations Manager at Bank of China (Hong Kong), Edu worked in Metro Manila, National Capital Region, Philippines until Feb 2022. Prior to joining Bank of China (Hong Kong), Edu was a IT Operations and Helpdesk Manager at CIMB Bank Philippines and held the position of IT Operations and Helpdesk Manager at Philippines. Prior to that, Edu was a Manager, Desk Side support at Macquarie Group, based in NCR - National Capital Region, Philippines from Aug 2013 to Aug 2018. Edu started working as Service Desk Team Lead at Fujitsu in NCR - National Capital Region, Philippines in Mar 2012. From Aug 2010 to Feb 2012, Edu was Remote Desktop Support Engineer at Hewlett-Packard, based in NCR - National Capital Region, Philippines. Prior to that, Edu was a Mobile Phones, Blackberry and Iphone Support / Technical Trainer at Globe Telecom, based in NCR - National Capital Region, Philippines from Apr 2003 to Aug 2010. Edu started working as Customer Service Representative at Globe Telecom in NCR - National Capital Region, Philippines in Nov 2002.

Edu Rodriguez's current jobs
Company: Tonik
Title: IT Service Manager (Service Desk)
Period: Apr 2022 - Present (3 years, 9 months)

Leads the 24/7 Service Desk for Tonik Digital Bank. The first Neo bank in the Philippines

Edu Rodriguez's past jobs
Title: Information Technology Operations Manager
Period: Jan 2021 - Feb 2022 (1 year, 1 month)
Location: Metro Manila, National Capital Region, Philippines

Heads the IT Operation, Technical Support and Service Desk for Bank of China (HK) in the Philippines branch supporting 130 employees

Company: CIMB Bank Philippines
Title: IT Operations and Helpdesk Manager
Period: Sep 2018 - Jan 2021 (2 years, 4 months)
Location: Philippines

Setup the IT Infrastructure for the first all digital bank of the Philippines. Liase with the Helpdesk in the headquarters in Malaysia for the software, security and support of the Manila Office. Runs the day to day IT Operations for the CIMB HQ and the Call Center

Company: Macquarie Group
Title: Manager, Desk Side support
Period: Aug 2013 - Aug 2018 (5 years)
Location: NCR - National Capital Region, Philippines

Overall head of Onsite Desktop Support that handles the IT facilities in the 2 Manila Offices. Provides both software and hardware support for the recent technologies such as: IT equipment procurement(laptops, Iphones, printers, etc), Office 365 deployment, WebEx, Cisco and Avaya phones and many more.

Company: Fujitsu
Title: Service Desk Team Lead
Period: Mar 2012 - Jul 2013 (1 year, 4 months)
Location: NCR - National Capital Region, Philippines

Leads a team of IT Helpdesk that supports Australian Clients. 5 companies with 13 Service Desk Personnel

Company: Hewlett-Packard
Title: Remote Desktop Support Engineer
Period: Aug 2010 - Feb 2012 (1 year, 6 months)
Location: NCR - National Capital Region, Philippines

Remote Desktop support for Australian Companies

Company: Globe Telecom
Title: Mobile Phones, Blackberry and Iphone Support / Technical Trainer
Period: Apr 2003 - Aug 2010 (7 years, 4 months)
Location: NCR - National Capital Region, Philippines
Company: Globe Telecom
Title: Customer Service Representative
Period: Nov 2002 - Mar 2003 (4 months)
Location: NCR - National Capital Region, Philippines
Edu Rodriguez's education
De La Salle University
Bachelor's Degree
1996 - 2002
Edu Rodriguez's top skills
Team Leadership Project Management IT Service Management ITIL Call Centers Management Service Delivery Microsoft Office Business Analysis Remote Desktop IT Management Vendor Management Disaster Recovery Customer Service Technical Support Infrastructure Service Desk
Find emails from LinkedIn for free
20 free emails each month. No credit card required.
Regular search results
Search for leads on linkedin.com and scrape the search results
Sales Navigator search results
Search for leads in LinkedIn sales navigator and scrape the search results
Group members
Scrape members from any LinkedIn group without joining it
Event attendees
Scrape event attendees from any LinkedIn event
Directory