Elena Ktori
About
Elena Ktori is from London, England, United Kingdom. Elena works in the following industries: "Staffing and Recruiting". Elena is currently Co-Founder & Director at Antella Recruitment, located in London, England, United Kingdom. Elena also works as Mentor - Volunteer for Women in Travel CIC at Women In Travel CIC, a job Elena has held since Dec 2020. In Elena's previous role as a Head of Travel, Multilingual & Global Recruitment at TMS Talent, Elena worked in London, United Kingdom until Apr 2021. Prior to joining TMS Talent, Elena was a Division Manager at New Frontiers Travel Recruitment and held the position of Division Manager at London. Prior to that, Elena was a Branch Manager at Adecco from Oct 2001 to Jan 2009. Elena started working as Travel Recruitment Consultant Business Travel at T&T Travel Recruitmnet in London, United Kingdom in Apr 2001. From Feb 2000 to Apr 2001, Elena was UK Hotel Consultant at HRG, based in London, United Kingdom. Prior to that, Elena was a Holiday Representative - CYPRUS at TUI UK, based in Cyprus from Apr 1999 to Nov 1999. Elena started working as Operations Executive (Inbound) at Miki Travel in London, United Kingdom in Apr 1996.
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Elena Ktori's current jobs
Covering all elements of permanent and contract recruitment UK and Globally : • Marketing & Digital • IT & Support • Multilingual • Technology • Customer Service & Administration • Inbound and Outbound Operations • Contracting & Procurement • Reservations & Sales • Business Travel • Sales & Business Development • Finance & Accounts • Senior Management, Executive
Elena Ktori's past jobs
Following the Acquisition by TMS Talent of New Frontiers Travel Recruitment, I continued to support a strong network of clients and candidates, that has been built from recommendations, success and trust.
Working with a team on delivering a successful recruitment service for our clients and candidates
Leading a team of consultants to cover all elements of Commercial, Industrial and Hospitality recruitment ; Permanent, Temporary & Contract Solutions Q1 2004 - Won most improved branch - National Award Q3 2005 - Won most improved branch - National Award 2004 - Most promising Branch Manager of the year - Regional Award 2004 - Team with the highest % growth in GP for Temps 2004 - Team with the highest % growth in GPf or Perms
Acquisition of new and retention and development of an existing client base Maintaining good relationships by regular client visits Canvassing through cold calling, for new business and vacancies Using industry experience and knowledge with which to successfully match candidates to suitable vacancies Building close working relationships with clients around trust and sound product knowledge, and understanding of the position by asking open questions Arranging interviews on behalf of the candidates, around a mutual beneficial time, provide interview details and ensuring candidates are in possession of all necessary information Maintain a continuous flow of incoming candidates through ad campaigns and head hunting
Running a department of five The department has been designed and linked together with our Business Travel Consultants to ensure the customers high level of satisfaction is met Working from an in-house integrated system, ensuring constant deadlines are met for worldwide hotel bookings Ensuring British Telecoms spending budget is kept minimal where possible Train new members of staff to a high level expected from the company Daily meetings are held with Sales Managers of hotels, giving me briefings of the facilities and budgets offered to our clients Dealing with complaints and any no-shows Hold regular meetings with team and update them with special promotions offered by hotels
Welcoming guests at airport and arranging transfer to resort Holding welcome meetings for guests providing local information and assistance to new arrivals Customer care for up to 90 guests at a time including daily visits to hotels ensuring that questions and queries are dealt with to a satisfactory conclusion. Product sales including excursions and car hire to meet demanding targets (often exceeded) Sole responsibility for up to five hotels in Limmasol, Cyprus Arranging departures for guests
Organising and booking arrangements for incoming groups of 100, including hotels, meals, coaches, conference and banqueting rooms, car hire and museum entrances Booking Blue Badge guides and assistants Preparing detailed final itineraries for groups and guides Verifying invoices from supplies Maintained regular contact with the company sales team in Japan
Dealing directly with American Clients travelling in London – ensuring the smooth running of all travel arrangements Reconfirming flight details Handling of payments