Emily Chan
About
Emily Chan is from Hong Kong SAR. Emily is currently Product Manager at WeLab Bank. In Emily's previous role as a Manager, Specialist Sales SME Segment, Hong Kong & Taiwan at 万事达卡, Emily worked in Hong Kong SAR until Aug 2025. Prior to joining 万事达卡, Emily was a Senior Manager, Sales & Implementation Asia at AirPlus International and held the position of Senior Manager, Sales & Implementation Asia. Prior to that, Emily was a Sr. Customer Relationship Manager at AirPlus from Sep 2009 to Oct 2013. Emily started working as Sales Support at AirPlus International in Jun 2005.
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Emily Chan's current jobs
Emily Chan's past jobs
Proactively identified opportunities for customized product solutions, enhancing client satisfaction and engagement. Developed and executed go-to-market strategies for commercial card issuers, driving strategic scaling and efficient delivery. Ensured visibility and accountability across the sales cycle, improving forecasting accuracy and performance measurement.
Project management of regional clients’ implementation ensuring effective feedback to steering committees including clients, partners and global team as well Leading a implementation team arocss Asia to provide consultancy to clients including end-to-end process to enable effective use of our payment solutions Building strong long-term working relationships with key strategic and global accounts & partners
Managing and understanding client requirements to meet their needs and to solve their problems in order to strengthen working relationship with clients Maintaining relationships and expanding business with key accounts. Acquiring new partners and coordinating technial implmentation Supporting the sales manager in acquiring new business, accountability for existing accounts and implementing products & services
Responding to customer inquiries and handling and resolving complaints Providing technical solutions at reporting tools to clients Liaising with partners & Internal to ensure good data and service quality