Farid Rezaei
About
Farid Rezaei is from Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Farid is currently Customer Experience Analyst at foodpanda, located in Singapore, Singapore.
Farid Rezaei's contact information is available for free on finalscout.com, a web-based professional networking database with more than 500 million business contacts and 200 million company profiles.
Farid Rezaei's current jobs
Compensation Experience Analyst Analysis of 11 countries for compensation Managing more than €2M monthly as compensation budget. Definition of customer segments to target them for compensation. Optimisation of voucher values and targeting to enhance Reorder Rate and Order frequency by more than 10%. Increasing compensation rate for severe cases by 5%. Communication with the product team in order to define the features to boost the product's performance. Handling local team to guide them to extract data and create projects for aspects which require local knowledge of the market.